Total Rewards Associate Manager

Accenture Infrastructure and Capital Projects, LLC; Navi Mumbai; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Accenture Infrastructure and Capital Projects, LLC in Navi Mumbai is seeking a Total Rewards Associate Manager with 10–14 years of experience to drive compensation programs across geographies.

You will analyze processes, manage teams, ensure compliance, and partner with BE and IT to optimize operations; strong MS Excel/Workday skills preferred.

Qualifications

• Graduation completed; documents verified at interview.
• Knowledge of compensation processes across geographies and policies.

Responsibilities

• Understand compensation processes across geographies; drive timelines, quality and costs.
• Maintain up-to-date client policies and regulatory requirements.
• Drive Business Excellence within the team and BE focal liaison.
• Raise quality or scope issues and streamline decision-making processes.
• Monitor and improve process metrics: SLA, KPI; ensure accurate reporting to clients.
• Resolve escalations and client issues; escalate as needed for complex problems.
• Ensure Business Continuity and Disaster Recovery plans are current and tested.
• Plan, estimate and schedule activities or project segments with realistic timelines.
• Document progress, issues and agreements; maintain clear records.
• Support knowledge transfer and ownership of process documentation.
• Participate in internal/client process initiatives to improve efficiency.
• Review dashboards and visual management displays regularly.
• Support client visits and collaborate with IT on technology issues.
• Foster a positive work environment to enhance team performance.

Skills

Verbal Communication

Email Writing

Problem Solving

Customer Service

MS Office

MS Excel

CRM / Workflow Tools

Team Management

Education

Graduation

Tools

Workday

SuccessFactors

IPE

MS Excel reporting

MS Access

Job description

Skill required: Compensation & Benefits - Compensation Program Design
Designation: Total Rewards Associate Manager
Qualifications: Any Graduation
Years of Experience: 10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs
What are we looking for? Education Graduate Degree To be verified through documents submitted at the time of interview Total Years of Experience 6 to 7 years of Industry Experience To be verified through documents submitted at the time of interview Total Years of Role Specific Experience 9 - 10 years of Compensation process Experience To be verified through documents submitted at the time of interview Skills / Knowledge Mandatory Vs Preferred Country or Geography specific Compensation/Payroll Knowledge Mandatory CRM / Workflow Tools Mandatory “Exposure to Compensation Tools (Example: Workday /SuccessFactors/IPE)” Preferred “MS Office (Need to be proficient on MS Excel reporting skills)” Mandatory MS Access Preferred Team Management Mandatory Email Writing Skills Mandatory Problem solving skills (Analytical skills / Collabrative thinking/ Adaptable to change) Mandatory Verbal Communication : Sentence Mastery, Vocabulary,Fluency,Pronunciation Mandatory Customer Service Skills Mandatory
Roles and Responsibilities: “Operation Management: Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following: 1. In-depth understanding of Compensation processes (like Annual Compensation processes, Incentive Adminstration, Market Surveys & Job Evaluations) supported by Accenture for different geographies. Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free. 2. Maintain up-to-date knowledge of client policies, statutory/regulatory requirements and special handling procedures. 3. Drive Business Excellence within Team and support BE Focal. Liaise with Business Excellence Team as required. 4. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. 5. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. 6. Researches and resolves escalations and client issues. Escalate issues and seek advice when faced with complex issues/problems. 7. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. 8. Creates a logical plan, realistic estimates and schedule for an activity or project segment. 9. Ensures progress, issues and agreements are properly documented and acted upon. 10. Assist Team with performing “Root Cause Analysis” on issues faced and suggest appropriate corrective and preventive actions. 11. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. Assume the ownership of the process documentations/Work instructions and communicate the updates to the team in a timely manner. 12. Participates in various Internal or Client initiatives related to Process. 13. Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date. 14. Actively participate in all process related business meeting in-person or virtually through conference calls. 15. Liaise with Accenture Local IT to elevate Technology issues being faced by the Team. 16. Participate in and/or support during Client visits. 17. Supports and sustains a positive work environment that fosters team performance through own work and behavior.”

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.