TOOLS ENGINEER L3

Wipro; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Wipro in Bengaluru is seeking a professional with 3-5 years of experience to deploy new technologies and maintain servers in a secure systems environment. Responsibilities include troubleshooting user issues and providing infrastructure solutions based on application needs.

The ideal candidate should have enhanced knowledge of production monitoring and experience with Dynatrace AIOPS. Collaboration with clients and technical teams is essential.

Qualifications

• 3-5 years of experience in a related field.
• Ability to troubleshoot complex hardware, software, and connectivity problems.
• Enhanced knowledge of production monitoring.

Responsibilities

• Deploy the release of new technologies and maintain PC/server operating systems.
• Troubleshoot user-reported problems and support electronic messaging services.
• Provide infrastructure solutions based on application needs.

Skills

Dynatrace AIOPS

Job description

Role Description

• Deploy the release of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware.
• Troubleshooting problems as reported by users, supporting Web access and electronic messaging services and maintaining a secure systems environment.
• Provide infrastructure solutions based on application needs and anticipated growth, install new servers and maintain the infrastructure.
• Able to work collaboratively with clients and other technical colleagues. Individuals work across all functional areas.
• Able to diagnose and resolve complex hardware, software and connectivity problems.
• Enhanced knowledge of production monitoring and additional capability, may support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility.

Mandatory Skills

Dynatrace AIOPS

Experience

3-5 Years