The Assistant Manager – Hostel Operations & Expansion

Arivu Educational Consultants; Bengaluru Urban; On-site; INR 500,000 - 700,000; Full time

Job summary

Arivu Educational Consultants in Bengaluru seeks the Assistant Manager – Hostel Operations & Expansion to lead end-to-end hostel management and drive expansion through campus tie-ups. You will oversee room allocation, maintenance, safety, and student support while negotiating partnerships with hostels/PGs across cities.

Collaborating with admissions, academic, and operations teams, you will monitor occupancy, ensure policy compliance, and report progress to management to drive scalable student

Qualifications

• End-to-end hostel operations management and expansion.
• Identify and negotiate hostel/PG tie-ups in new cities.
• Coordinate housekeeping, maintenance, admissions and security teams.
• Maintain occupancy records and ensure policy compliance.

Responsibilities

• Allocate rooms and manage hostel policies.
• Coordinate maintenance and cleanliness for hostel facilities.
• Handle student concerns, complaints and escalations.
• Negotiate terms with property owners for tie-ups.
• Provide regular occupancy and expansion progress reports.
• Promote hostel options to students and parents.

Skills

Room Allocation

Maintenance

Communication

Negotiation

Coordination

Education

Bachelor's degree in Hospitality/Facilities Management

Tools

MS Office

Hostel Mgmt Software

Job description

Arivu Educational Consultants | Full time

The Assistant Manager – Hostel Operations & Expansion

Bangalore South, India

• Country India
• Work Experience 1 - 3 years
• Mandatory Languages (At least one regional) English

About Us

ArivuPro Academy is an Ed-tech company and Academy in Bangalore established in the year 2015 that offers coaching services for a wide variety of professional examslike C A, CS, ACCA, CMA US in the commerce stream and we have also tied up with various institutions pan India to provide integrated courses.

Job Description

The Assistant Manager – Hostel Operations & Expansion will be responsible for end-to-end management of the ArivuPro Hostel and for building hostel/PG tie-ups in other cities to support our growing student base.

2. Key Responsibilities

Room Allocation & Maintenance

Allocate rooms to students as per availability and hostel policies.

Coordinate with housekeeping/maintenance for cleanliness, repairs, and overall upkeep of rooms and common areas.

Student Issues, Complaints & Support

Act as the first point of contact for hostel-related concerns.

Handle student grievances, conflicts, and requests professionally and escal ...

Safety, Security & Discipline

Coordinate with security staff and ensure proper entry/exit protocols.

Monitor discipline inside the hostel and ensure adherence to hostel rules.

Take corrective action in consultation with management where needed.

Records & Documentation

Maintain updated records of hostel occupancy, check-ins/check-outs, visitors, and student movement.

Maintain hostel-related data (agreements, vendor details, complaints log, incident log, etc.).

Communicate hostel rules clearly to all students at the time of joining.

Ensure all rules and guidelines are followed; issue warnings or escal ...

Identifying & Building Hostel/PG Tie-Ups

Identify suitable hostels/PGs in cities where ArivuPro operates or plans to expand.

Meet property owners and negotiate terms for student accommodation tie-ups.

Ensure partner properties meet ArivuPro standards for safety, hygiene, and basic facilities.

Coordinate with the admissions and counseling team to promote hostel options to students and parents.

Work towards improving hostel occupancy and ensuring maximum utilization of available beds.

Gather feedback from students about hostel facilities and use it to improve or change tie-up properties if required.

Reporting & Coordination

Provide regular reports on hostel occupancy, issues, complaints, and expansion status to management.

Coordinate with academic, operations, and admissions teams to align hostel planning with batch planning.