Test Manager - Channels

QualityKiosk Technologies; Navi Mumbai; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A leading tech firm in Navi Mumbai is looking for an experienced Test Manager to lead testing initiatives across Digital Banking Channels. The ideal candidate will have over 12 years of software testing experience, including 5+ years in management roles, and will be responsible for QA delivery, stakeholder management, and driving quality excellence. A Bachelor's degree in Engineering or IT is required. This role presents a significant opportunity to impact a large-scale banking program.

Qualifications

• 12+ years of overall experience in Software Testing / QA.
• 5+ years in Test Management roles.
• Strong domain experience in Banking Digital Channels.

Responsibilities

• Lead and manage end-to-end testing for Digital Banking Channels.
• Define and own QA strategy, test plans, and delivery metrics.
• Provide hands-on support in test design and execution.

Skills

Test Management

Stakeholder management

Test Automation

Agile methodologies

Functional Testing

Leadership skills

Education

Bachelor’s degree in Engineering / Computer Science / Information Technology

Tools

CI/CD tools

Automation frameworks

Job description

If your profile aligns with below requirement, kindly share your updated resume on [e-mail], CC: [e-mail]

Role Overview

We are seeking an experienced Test Manager – Channels with 12+ years of overall experience in delivering high-quality testing programs across Digital Banking Channels. The role demands strong test leadership, hands-on testing & automation expertise, and proven experience across Internet Banking, Mobile Banking, and Digital Banking platforms. The incumbent will be responsible for end-to-end QA delivery, stakeholder management, and driving quality excellence in large-scale banking programs.

Key Responsibilities

• Lead and manage end-to-end testing for Digital Banking Channels including Internet Banking, Mobile Banking, and Omnichannel platforms
• Define and own QA strategy, test plans, test governance, and delivery metrics
• Manage functional, regression, integration, UAT, and system testing across channels
• Provide hands-on support in test design, execution, defect triage, and automation reviews
• Drive test automation strategy and execution using industry-standard tools and frameworks
• Ensure seamless coordination with business, development, product, and vendor teams
• Manage stakeholder communication, status reporting, risk management, and escalations
• Lead and mentor QA teams, ensuring adherence to best practices and quality standards
• Support Agile / DevOps QA delivery models and continuous testing initiatives
• Ensure compliance with banking regulatory, security, and quality standards

Required Skills & Experience

• 12+ years of overall experience in Software Testing / QA, with 5+ years in Test Management roles
• Strong domain experience in Banking Digital Channels – Internet Banking, Mobile Banking, Digital Banking
• Proven expertise in Test Management, QA Governance, and Delivery Management
• Hands-on testing experience including functional, integration, and regression testing
• Strong exposure to Test Automation (UI/API) and automation frameworks
• Experience working in Agile / Scrum and DevOps environments
• Excellent stakeholder management, communication, and leadership skills
• Ability to manage multi-vendor and onshore/offshore QA teams
• Strong understanding of banking processes, customer journeys, and security considerations

Good to Have

• Experience with API, Open Banking, Microservices testing
• Exposure to CI/CD pipelines and continuous testing tools
• Banking certifications or QA certifications (ISTQB, Agile, etc.)

Educational Qualification

Bachelor’s degree in Engineering / Computer Science / Information Technology or equivalent