Territory Sales Manager

WebEngage; Mumbai; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

WebEngage in Mumbai is looking for a high‑performing B2B SaaS sales professional to drive new logo acquisition across industries such as e‑commerce, fintech, and travel. You will own end‑to‑end sales cycles, from prospecting to negotiations, and build a robust funnel with CXOs and senior stakeholders.

The role requires 5–8 years of quota‑carrying experience selling MarTech or CX platforms, deep knowledge of the digital marketing ecosystem, and a proven track record of exceeding revenue targets

Qualifications

• 5–8 years of quota‑carrying B2B SaaS sales experience with a proven track record of exceeding revenue targets.
• Mandatory experience selling MarTech, Customer Engagement, CDP, Marketing Automation, CRM, Analytics, Personalization, Digital Experience, or CX platforms.
• Experience selling into digital‑first businesses across E‑commerce, Retail, D2C, BFSI, FinTech, EdTech, Media, Gaming, Travel, Healthcare, or Consumer Internet organizations.

Responsibilities

• Drive new logo acquisition and revenue growth across verticals.
• Build and manage a robust sales pipeline by identifying opportunities within banks, insurance companies, NBFCs, fintechs, wealth management firms, and digital financial services organizations.
• Engage with CXOs and senior stakeholders including CMOs, Chief Digital Officers, Heads of CRM, Customer Experience, Digital Banking, Growth, and Product.
• Understand customer challenges around acquisition, onboarding, engagement, retention, cross‑sell, and lifecycle marketing, and position WebEngage’s platform to address these needs.
• Lead solution presentations, product demonstrations, commercial discussions, and contract negotiations.
• Collaborate with Solutions Consulting, Customer Success, Product, and Marketing teams to deliver a seamless customer experience.
• Maintain accurate pipeline visibility, sales forecasting, and CRM hygiene.

Skills

Quota carrying

B2B SaaS sales

MarTech/CDP/CRM

Stakeholder management

CRM tools

Tools

CRM software

Job description

About WebEngage

WebEngage is an enterprise‑grade customer engagement and retention platform that helps global brands across industries such as e‑commerce, fintech, travel, edtech, gaming, media, and consumer apps turn data into measurable revenue impact. Trusted by 800+ brands globally, we operate in India, UAE, KSA, SEA, Europe and beyond. WebEngage powers intelligent, real‑time engagement across the entire customer lifecycle.

• We are built for scale.
• We are built for complexity.
• We are built for outcomes.
• We are a full‑stack retention operating system that combines a powerful Customer Data Platform (CDP), real‑time behavioral segmentation, omnichannel journey orchestration, AI‑driven personalization, deep analytics, experimentation and revenue attribution. We also offer WebEngage BLACK, an AI‑native layer that brings agentic capabilities to engagement.

Key Responsibilities

• Drive new logo acquisition and revenue growth across verticals.
• Build and manage a robust sales pipeline by identifying opportunities within banks, insurance companies, NBFCs, fintechs, wealth management firms, and digital financial services organizations.
• Engage with CXOs and senior stakeholders including CMOs, Chief Digital Officers, Heads of CRM, Customer Experience, Digital Banking, Growth, and Product.
• Understand customer challenges around acquisition, onboarding, engagement, retention, cross‑sell, and lifecycle marketing, and position WebEngage’s platform to address these needs.
• Lead solution presentations, product demonstrations, commercial discussions, and contract negotiations.
• Collaborate with Solutions Consulting, Customer Success, Product, and Marketing teams to deliver a seamless customer experience.
• Maintain accurate pipeline visibility, sales forecasting, and CRM hygiene.

Experience

• 5–8 years of quota‑carrying B2B SaaS sales experience with a proven track record of consistently exceeding revenue targets.
• Mandatory experience selling MarTech, Customer Engagement, CDP, Marketing Automation, CRM, Analytics, Personalization, Digital Experience, or CX platforms.
• Experience selling into digital‑first businesses across E‑commerce, Retail, D2C, BFSI, FinTech, EdTech, Media, Gaming, Travel, Healthcare, or Consumer Internet organizations.
• Strong understanding of the digital marketing ecosystem and customer lifecycle management.
• Experience managing end‑to‑end consultative sales cycles, from prospecting to commercial negotiations and deal closure.

What Will Make You Successful

• Strong hunter mindset with a passion for acquiring new logos.
• Proven ability to engage Marketing, Digital, Growth, Product, CRM, and Business leaders.
• Comfortable managing multiple opportunities in a fast‑paced sales environment.
• Excellent consultative selling, value‑based negotiation, and stakeholder management skills.
• Highly disciplined in pipeline management and sales forecasting using CRM tools.
• Entrepreneurial, self‑driven, and motivated by ambitious growth targets.

Life at WebEngage

• We take transparency very seriously, providing a full view of team goals and top‑level insights through monthly and quarterly town‑hall meetings.
• We foster a highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• We practice autonomy, open communication, and growth opportunities while maintaining a perfect work‑life balance.

Perks & Benefits

• Learning is a way of life: unlock your full potential with cutting‑edge tools and mentorship (e.g., MacBook for Engagers).
• Best‑in‑class medical insurance with Covid Care facilities, mental health programs, and a contemporary leave policy that goes beyond sick leaves.

Explore More Here

• https://youtu.be/Y0HjfyMjUpg
• https://www.linkedin.com/company/webengage
• https://twitter.com/WebEngage?s=09

WebEngage aims to be an equal‑opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We take affirmative action to ensure equal opportunity and complete non‑disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned herein above which are protected under the law.