Account Manager

WebEngage; Mumbai; On-site; INR 5,000,000 - 7,000,000; Full time

Benefits offered by this job

MacBook

Medical Insurance

Mental Health Support

Generous Leave Policy

MacBook for Engagers

Job summary

WebEngage, a leading enterprise-grade customer engagement platform, is hiring for a sales role in Mumbai. You will own and grow a portfolio of existing customers, drive revenue retention and expansion, and work with CXOs to articulate product value.

The ideal candidate has 4–7 years in martech/adtech or B2B SaaS, with a track record of meeting quotas, and is data-driven with strong communication. This role offers a challenging, high-growth environment with competitive compensation.

Qualifications

• 4–7 years of end-to-end sales experience in martech, adtech, or B2B SaaS.
• 2–3 years SaaS sales with closing targets of 5 crores+ or USD 600k per year.
• Prior experience in the B2B sector is a must.
• Bachelor's degree in Engineering, Marketing or Business; MBA preferred.
• Consistent track record achieving quotas/targets.
• Excellent communication and interpersonal skills.
• Data-driven with the ability to analyze and interpret large data sets.
• Self-motivated and driven to learn and adapt.

Responsibilities

• Own and grow a portfolio of existing customers with revenue retention and growth.
• Build and maintain CXO-level relationships; lead CXO/Founder conversations.
• Understand WebEngage products and articulate their value to clients.
• Analyze client data and usage to identify growth opportunities.
• Identify opportunities to upsell and cross-sell WebEngage offerings.
• Educate clients on best practices and new features.
• Mine opportunities from the customer portfolio.

Skills

End-to-end sales

SaaS sales

B2B sales

Quota attainment

Data-driven

Communication

Self-motivated

Martech/Adtech

Education

Bachelor's degree (Engineering/Marketing/Business)

MBA preferred

Job description

About Us

WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.

About Us

WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.

Trusted by 800+ brands globally, we have strong presence in India, UAE, KSA, SEA, Europe and beyond.

WebEngage powers intelligent, real-time engagement across the entire customer lifecycle.

• We are built for scale.
• We are built for complexity.
• We are built for outcomes.

At our core, WebEngage is a full-stack retention operating system that combines:

• A powerful Customer Data Platform (CDP)
• Real-time behavioral segmentation and intelligence
• Omnichannel journey orchestration
• AI-driven personalization and recommendations
• Deep analytics, experimentation, and revenue attribution
• WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.

Learn more about us at www.webengage.com

Responsibilities

• Own and grow a portfolio of existing customers. Be responsible for revenue retention (NRR) and revenue growth.
• Develop and maintain strong relationships with clients. Be proficient with CXO mapping and leading CXO and Founder conversations.
• Develop an in-depth understanding of WebEngage's complex products and services to effectively communicate their value to clients.
• Analyze client data and usage patterns to identify opportunities for improvement and growth.
• Identify opportunities to increase revenue from existing customers through upselling and cross-selling WebEngage product and service offerings.
• Educate clients on industry best practices and new features to maximize the value they receive from WebEngage.
• If you are someone who can find a needle in a haystack, we are looking for you to mine gold from this customer portfolio.

Requirements

• 4 - 7 years of end of end Sales experience in the Martech, Adtech, B2B SaaS or B2B solutions space.
• Minimum 2-3 years SaaS sales with closing targets of 5 crores+ or 600K USD per year
• Prior experience in the B2B sector is a must
• Bachelor's degree in a relevant field (Engineering, Marketing or Business).
• A Masters degree or MBA would be an advantage.
• Consistent track record achieving quotas/targets.
• Excellent communication and interpersonal skills.
• Data-driven with the ability to analyze and interpret large volumes of data.
• Self-motivated and driven to learn and adapt.

Life At WebEngage

We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with town hall meetings.

A highly inclusive work culture that promotes a relaxed, creative and productive environment.

Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)

Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Explore More Here

• https://youtu.be/Y0HjfyMjUpg
• https://www.linkedin.com/company/webengage
• https://twitter.com/WebEngage?s=09

Do you think you fit the bill? Come along, let's redefine the future of Marketing Automation!

WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.