Territory Sales Manager

TVS Motor Company; Mangaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

TVS Motor Company is seeking a Territory Sales Manager for its CommMobility division in India. The role focuses on connecting with customers, implementing CRM to understand lifecycle journeys, and generating demand through RF and RMP activities.

You will train manpower and communicate market dynamics. Responsibilities include expanding the dealer network, arranging financing ties with banks/NBFCs, ensuring dealer viability, and liaising with government bodies to secure bulk orders.

Qualifications

• Graduate from any discipline.
• Experience in sales or channel management is desirable.
• Familiarity with CRM platforms and sales analytics.

Responsibilities

• Connect with customers and map customer lifecycle.
• Plan and execute demand generation activities and monitor results.
• Establish and manage dealer networks; ensure ROI and viability.
• Arrange local bank/NBFC tie-ups for financing options.
• Analyze market data, competition, and regulatory aspects.
• Train dealers on products, processes, and RMP activities.
• Maintain retail stock and plan monthly retail targets.
• Coordinate with unions and government departments for bulk orders.
• Prepare leakage and conversion analyses of enquiries to bookings.

Skills

CRM expertise

Demand generation

Dealer network management

Market intelligence

Negotiation

Education

Any graduate

Job description

TVS Motor Company is a reputed two andthree-wheeler manufacturer globally, championing progress through SustainableMobility with four state-of-the-art manufacturing facilities in Hosur, Mysuruand Nalagarh in India and Karawang in Indonesia. Rooted in our 100-year legacyof Trust, Value, and Passion for Customers and Exactness, we take pride inmaking internationally aspirational products of the highest quality throughinnovative and sustainable processes. We are the only two-wheeler company tohave received the prestigious Deming Prize. Our products lead in theirrespective categories in the J.D. Power IQS and APEAL surveys. We have beenranked No. 1 Company in /the J.D. Power Customer Service Satisfaction Surveyfor consecutive four years. Our group company Norton Motorcycles, based in theUnited Kingdom, is one of the most emotive motorcycle brands in the world. Oursubsidiaries in the personal e-mobility space, Swiss E-Mobility Group (SEMG)and EGO Movement have a leading position in the e-bike market in Switzerland.TVS Motor Company endeavours to deliver the most superior customer experienceacross 80 countries in which we operate.

Job Title / Role:

Territory Sales Manager

Department:

CommMobility

Education Qualification:

Any graduate

RoleDescription:

• 1) Connect with the customer
  • i) Implement CRM to understand customer lifecycle journey
  • ii) Understanding customer insight
• 2) Generate demand
  • i) Plan and execute effective demand generation , RF and RMP activities and monitor efficacy
  • ii) Plan and Train manpower on regular basis
  • iii) Effectively comunicate market dynamics
  • iv) Explore SHG and otherways of DG
  • v) Maintain resale value at par or better than market leader
• 3) Enable finance
  • i) Prospect & activate local Tie-ups with Banks/NDFC/ Private financiers
  • ii) Implement effective recovery management process (RMP)
• 4) Expand network
  • i) Identify all potential markets
  • ii) Plan for productive effective network
  • iii) network planning based on market requirements, competition and appoint.
• 5) Ensure dealer viability
  • i) ensure dealership standards (Corporate identity, DMS, MP, SE) by regualr audit
  • ii) Understand break even volumes for dealer
  • iii) Implement changes to improve ROI
• 6) Acquire market interlligence
  • i) Collect market information, competitor numbers, industry size
  • ii) information on permit status , govt regulations
  • iii) understand the finance matrix of competition, and pricing of competition
  • iv) cutomer insights of competition's customers
• 7) Manage relationships
  • i) Develop good relationship with various busniess partners like dealers , banks, NBFC, Consultants, private financiers, Self help group and govt officials
  • ii) Leverage the relationships with better negotiation and achieve win win
  • iii) Establish network with the unions and govt dept
  • iv) Liason with govt officials and SHG to understand the govt schmes and procedures in getting bulk orders
• 8) Analyse lost opportunities
  • i) Prepare leakage analysis
  • ii) Conversion analysis - Enquiry to booking to retail
• 9) Training
  • i)Train dealersalesmen on products , objection handling, acitivity management , installation, finance and RMP
• 10) Achieve weekly retail plan
  • i) Maintain appropriate stocks at dealership
  • ii) plan retail for month based on policy deployment and market potential