Territory Sales Incharge-Calicut

Birla Carbon; Kerala; On-site; INR 400,000 - 620,000; Full time

Job summary

Birla Carbon invites applications for Territory Sales Incharge in Calicut. The role focuses on driving sales of white cement and new products, ensuring timely collections, and implementing zonal marketing plans.

You will monitor debtors, coordinate with logistics, and build strong relationships with retailers and stockists while collecting market feedback. Responsibilities include managing promotions, training retailers, and handling initial complaints with a proactive approach to customer

Responsibilities

• KRA1 Accountability: Sales collection, C form collection & Ugai management.
• Monitoring & reviewing company’s & freight outstanding.
• Reviewing the ageing of debtors on a daily basis.
• Collections of cheques and demand drafts from customers.
• Coordination with service agent/C&F for timely collections.
• Development & periodic review of critical ugai indicators.
• Collection of all C forms from the parties and dispatch to plant.
• KRA2 Achieving sales targets for white cement & new products.
• Frontline implementation of zonal marketing plan and daily sales figures.
• Coordination with Logistics for material supply and stockist classification.
• Market visits, customer rapport, order collation, and credit note approvals.
• KRA3 Gathering market feedback and dealer/stockist appointments.
• Provide feedback on weak pockets, and inform area/state head.
• Share competitor promotions/pricing and collect bills as proof.
• KRA4 Promoting products & applications through retailers meets and campaigns.
• Coordinate trainings, painters meets, and cluster campaigns.
• Display POP material and ensure proper product visibility.
• Coordinate sampling and support CASC personnel as needed.
• KRA5 Manage promotional budgets and schemes in retail channels.
• Distribute promotional material and assist partners with market trends.
• KRA6 Initial complaint handling and site visits to assess issues.
• Record nature of complaints and liaise with insurance for settlements.

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Territory Sales Incharge-Calicut

Designation :

Location : India Kerala MM Ali Road, Calicut

Organization : Cement

Job Description:

Key Result Areas

KRA1 Accountability: Sales collection, C form collection & Ugai management

• Monitoring & reviewing company¿s & freight outstanding
• Reviewing the ageing of debtors on a daily basis
• Collections of cheques, DD from customers
• Coordination with service agent/C & F for ensuring collections in time
• Development & periodic review of critical ugai indicators
• Collection of all the C forms from the parties
• Ensure that the C forms are in proper format with all supportings and are dispatched to plant in time

KRA2 Achieving sales targets

Achieving sales targets of white cement & new products

• Ensure frontline implementation of zonal marketing plan
• Process & monitor daily sales figures & coordination with Logistics for supplying the material to the sales area
• Review the classification of stockists/retailers & direct users according to their lifting & other specified parameters
• Performing systematic market visit schedule activities
• Building rapport with all the customers
• Ensure collation of orders & feeding the same in e-commerce site on web
• Approval of credit note after checking all the details
• To fill in Daily Activity Report & call cycle enteries
• Attentively listen to customers problems/issues & apprise the same to area head/state head
• Attending to quality, pricing problems of the retailers/stockists & direct customers
• Creating awareness of new products by converting features into benefits & spreading new products awareness through cluster meets & counter meets

KRA3 Gathering market feedback

• Provide the feedback & need for appointing new dealers/stockists in unrepresented areas or the areas which are not fully penetrated.
• Providing feedback on weak pockets of sales areas & the reasons thereof
• Closely interact with retailers/retailers staff/stockists to get the first hand market feedback & submitting the same to area head/state head
• Make available the information on competitors promotion activities to area head/state head
• Make available the information on competitors pricing activities to area head/state head & collection of bills as proof for the same

KRA4 Promoting products & applications

• To conduct retailers meet and coordinate with CASC personnel for imparting training to retailers on new products & technical aspects of products
• To collaborate with CASC personnel in conducting painters meet.
• To conduct & completely handle counter meets & spreading awareness of BW applications & products to painters of a specific counter
• To conduct trade exhibitions & ensuring the proper presentation at stall & attending to customers at the stall to spread awareness of the products & applications
• To conduct cluster campaigns after carefully selecting clusters of customers & making the end user aware of the new products & applications
• To coordinate & provide support to CASC personnel for sampling to be done at micro level.

KRA5

• Ensuring proper utilization of budget for promotional activities
• To ensure implementation of promotional schemes in retail channel & submit the first hand report of the schemes effectiveness
• Collection of tokens, issuals of credit notes for implementing the scheme
• Timely distribution of sales promotional material
• Ensuring that all advertisement material (POP material, posters, danglers) are properly displayed and that the visibility of the same is there
• To help direct parties, cement & paint manufacturers by assisting them & providing market trends & add value to their business
• Distribution of gifts & other promotional material to customers in time

KRA6 Initial complaint handling

• To attend to the complaints of customers with regard to minor & generic applications & products
• Visiting site to get the actual feel of complaint
• To take the initial account of the nature of complaint
• To attend to the complaints of retailers with regard to packing quality, product quality, weight complaints, damaged goods
• To handle the complaint as per standard checklist of complaint handling & liaise with insurance company for the damages settlement

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