TSI Institutional Sales - Jabalpur

Birla Carbon; Madhya Pradesh; On-site; INR 350,000 - 520,000; Full time

Job summary

Aditya Birla Group's Cement division is seeking an Officer to manage collections, review aging, and coordinate with customers and field teams to ensure timely receivables and order fulfillment.

The role emphasizes achieving sales targets for white cement and new products, market feedback, and promoting products through CASC coordination, site trainings, and promotional activities, while handling initial complaints and ensuring proper documentation.

Responsibilities

• KRA1 Accountability: Sales collection, C form collection & Ugai management. Monitoring & reviewing companys & freight outstanding. Reviewing the ageing of debtors daily. Collections of cheques, DD from customers. Coordination with DIC to ensure timely collections.
• KRA2 Achieving sales targets: Achieve sales targets of white cement & new products. Implement zonal marketing plan. Process & monitor daily sales figures & coordinate with Logistics for supplying material.
• KRA3 Gathering market feedback: Provide feedback on appointing new dealers & stockists in unrepresented areas. Interact with retailers to gather first-hand market feedback. Share information on competitors' promotions/pricing.
• KRA4 Promoting products & applications: Coordinate with CASC for sampling, brand approvals, site training. Distribute promotional material and assist customers with market trends.
• KRA5 Initial complaint handling: Attend to customer complaints, visit sites, document nature of complaint, liaise with insurers for settlements.

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Designation : Officer

Organization : Cement

Job Description:

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1 Accountability: Sales collection, C form collection & Ugai management * Monitoring & reviewing companys & freight outstanding
* Reviewing the ageing of debtors on a daily basis
* Collections of cheques, DD from customers
* Coordination with DIC for ensuring collections in time
* Development & periodic review of critical ugai indicators
* Collection of all the C forms from the parties
* Ensure that the C forms are in proper format with all supporting’s and are dispatched to plant in time
* Collection & submitting Guarantor letters in time.

KRA2 Achieving sales targets
Achieving sales targets of white cement & new products * Ensure frontline implementation of zonal marketing plan
* Process & monitor daily sales figures & coordination with Logistics for supplying the material to the sales area
* Performing systematic market visit schedule activities
* Building rapport with all the customers
* Ensure collation of orders & feeding the same in e-commerce site on web
* To fill in Daily Activity Report & call cycle entries
* Attentively listen to customers problems/issues & apprise the same to area head/state head
* Attending to quality, pricing problems of the retailers/ stockiest & direct customers
* Creating awareness of new products by converting features into benefits & spreading new products awareness through cluster meets & counter meets

KRA3 Gathering market feedback * Provide the feedback & need for appointing new dealers / stockists in unrepresented areas or the areas which are not fully penetrated.
* Providing feedback on weak pockets of sales areas & the reasons thereof
* Closely interact with retailers/retailers staff / stockists to get the first hand market feedback & submitting the same to area head/state head
* Make available the information on competitors promotion activities to area head/state head
* Make available the information on competitors pricing activities to area head/state head & collection of bills as proof for the same

KRA4 Promoting products & applications * To involve CASC team and give detailed requirements of Sampling/ Brand approvals/ Site Training program. Participate in events along with CASC and convert the activity into business.
* To coordinate & provide support to CASC personnel for sampling to be done at micro level.
* Timely distribution of sales promotional material
* Ensuring that all advertisement material (POP material, posters, danglers) are properly displayed and that the visibility of the same is there
* To help direct parties, cement & paint manufacturers by assisting them & providing market trends & add value to their business
* Distribution of gifts & other promotional material to customers in time

KRA5 Initial complaint handling * To attend to the complaints of customers with regard to minor & generic applications & products
* Visiting site to get the actual feel of complaint
* To take the initial account of the nature of complaint
* To handle the complaint as per standard checklist of complaint handling & liaise with insurance company for the damages settlement

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