Channel Relationship Manager

Birla Carbon; Surat; On-site; INR 500,000 - 700,000; Full time

Job summary

Aditya Birla Group is seeking a Channel Relationship Manager to drive sales targets and manage channel relationships across multiple segments. The role requires coordinating with internal teams to resolve client issues and to ensure smooth order-to-cash processes.

The candidate should have a strong background in sales, with an emphasis on channel management and customer relationship development, to meet monthly and quarterly targets in a demanding market.

Qualifications

• Must have proven track record in meeting sales targets.
• Experience in channel sales and asset collection is preferable.
• Strong communication and negotiation skills are essential.

Responsibilities

• Achieve monthly/quarterly sales targets for assigned channels and products.
• Drive segment-wise sales across project, government, and retail segments.
• Reduce credit days and ensure payments within credit terms; coordinate collections.

Skills

Sales targets

Channel management

Customer relationship

Negotiation

Education

Bachelor's degree in Business Administration

Tools

CRM Software

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Channel Relationship Manager

Designation : Officer

Organization : Cement

Job Description:

Job Purpose

To achieve the sales and collection targets for the assigned parties and area for assigned products.

Job Context: Being there in the end level of the chain and interacting with the clients requires us to portray ourselves better every time. Given with targets needs to bring new customers and to take efforts to retain the existing customer base. Any issue with quality/supply/production is:
Rooted through us and needs to be addressed up to the satisfaction of the customers.
Job Specific :1. Achieve monthly/quarterly sales target 2. To achieve segment wise sales in all segments which includes project, govt and retail 3. To reduce the no.of credit days and bring it within credit limits. 4. Collecting all the critical payments and bring them to nil The major challenges for the job is 1. Achieving the targets consistently and executing it to the satisfaction of the customers.

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1 1. To Plan and strategize the marketing activities in such a way to achieve the given targets. 1. Monitoring the allotted geographic areas regularly. 2. Market studies to get to know the up to date of market position. 3. Competitor analysis

KRA2 2. To coordinate with the internal set up. 1. Co-ordination with production, logistics and commercial department to meet the day to day schedules. 2. To ensure the information flow from the plant co coordinator and enroot the Application Engr. To execute the given schedule

KRA3 3. To ensure the credit limits of the clients and operate within the allocated credit limits. 1. Ensure and Coordinate with all customers to collect the payments with in the given credit period. 2. Getting the balance confirmation from the clients on quarterly basis.

KRA4 4. Activities towards the customer relationship 1. To initiate activities to entertain the customer this will help to establish a good rapport with the customer.

• Discover more about life at Aditya Birla Group