Territory Manager I

MKS Instruments, Inc.; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

MKS Instruments, Inc. in Bengaluru, India seeks a Territory Manager to drive growth by managing customer accounts, building relationships, and securing new business in electronic materials and surface finishing sectors.

You will develop sales plans, support distributors, introduce new products, and ensure customer satisfaction while coordinating with internal teams. This role requires 2+ years of experience, strong communication and negotiation skills, and a chemistry background; MBA is

Qualifications

• Bachelor's degree in Chemistry or equivalent.
• Master’s degree/MBA preferred.
• 2+ years of relevant experience in specialty chemicals or electroplating/surface finishing.
• Proven track record of meeting/exceeding sales targets and driving revenue.
• Excellent communication, negotiation, and interpersonal skills.

Responsibilities

• Act as a key point of contact for customers and own accounts.
• Explore expansion opportunities with existing customers and distributors.
• Ensure customer satisfaction by building relationships and selling quality products.
• Troubleshoot and resolve issues with technical and administrative support.
• Channel internal resources efficiently and enable via channels like e-commerce.
• Collaborate with internal teams for a seamless customer experience.
• Secure design wins by gaining new business.
• Implement annual price increases and new product introductions.
• Enable distribution partners to act as an extended sales team.
• Process management through C4C and monitor payments.
• Forecast sales and analyze competitive landscape.

Skills

Sales

Negotiation

Interpersonal skills

Communication

Relationship building

Business acumen

Education

Bachelor's degree in Chemistry

MBA preferred

Tools

C4C CRM

Job description

## Territory Manager IApply: India Bangalore Electronic City: Full time: Posted Yesterday: R20029## **A Day in Your Life at MKS:**## As a Territory Manager, you’ll drive growth by managing customer accounts, building relationships, and securing new business. You’ll develop sales plans, support distributors, introduce new products, and ensure customer satisfaction while collaborating with internal teams. You’ll also handle forecasting, collections, and CRM updates to meet sales targets. In this role, you report to the Regional Sales Manager.## ## **You Will Make an Impact By:*** ## Act as key point of contact for the customers therefore own the customer accounts.* ## Exploring business expansion opportunities with existing customers and distributors to increase revenue and profitability* ## Ensure customer satisfaction through: -* ### Building strong relationships* ### Selling Quality products and Services as per the customer requirement* ### Managing customer needs* ### Effective troubleshooting and issue resolution through technical and administrative support as required.* ### Right channelization of internal resources (time, effort, cost, etc.)* ### Enabling through channels such as E-Commerce* ## Collaborate with internal stakeholders to ensure seamless customer experience.* ## Secure design wins by gaining new business* ## Implement annual price increases and New product introductions* ## Enable external distribution partners to become independent and act as extended sales team for the organisation* ## Process Management through C4C* ## Payment Collections* ## Sales forecasting * ## Monitor and analyse the immediate local competitive landscape ## **Key characteristics** : Customer orientation, Relationship building, Business Acumen, Product and Service expertise, delivering the solution, resilience, and negotiations amongst others, sales reporting and analysis## **Skills You Bring:*** ## Bachelor's degree in Chemistry or equivalent* ## Master’s degree/ MBA is preferred* ## 2+ years of relevant experience in Specialty Chemicals, Electroplating / surface finishing industry is preferred* ## Proven track record of achieving and exceeding sales targets and driving revenue growth* ## Excellent communication, negotiation, and interpersonal skills