Territory Manager-Cross Sell (SME Loans)

IDFC FIRST Bank; Hyderabad; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

IDFC FIRST Bank in Hyderabad is seeking a Territory Manager - Cross Sell (SME Loans) to source SME loan business through DSAs, DSTs, and partners. The role requires leading a team, managing a loan portfolio, and ensuring regulatory compliance.

The candidate should have 3+ years in SME loan sales, strong communication, and team leadership skills to drive sales growth while maintaining governance and risk controls.

Qualifications

• Graduation: Full time graduate in any discipline from a recognised institution.
• Minimum of 3 years of relevant experience in SME loan sales or related financial services.

Responsibilities

• Source SME loan business through DSAs, DSTs, and other market channels.
• Build and manage a high-quality loan portfolio by minimizing delinquencies and rejections.
• Maintain strong relationships with channel partners to ensure consistent business flow.
• Monitor and adapt to changing market trends to identify new business opportunities.
• Ensure compliance with all internal policies and external regulatory requirements.
• Provide insights and recommendations to improve processes and policies within Retail Banking.
• Promote a culture of collaboration, effective communication, and operational efficiency.
• Support the delivery of high-quality customer service through process improvements and team enablement.

Skills

Retail assets

Market dynamics

Sales channels

Communication

Interpersonal skills

Integrity

Compliance

Analytical mindset

Team leadership

Stakeholder management

Education

Graduation

Job description

Job Requirements

About the Role

The Territory Manager - Cross Sell (SME Loans) is responsible for sourcing SME loan business through Direct Selling Agents (DSAs), Direct Sales Teams (DSTs), and existing channel partners. The role involves building and managing a high-quality loan portfolio while ensuring adherence to internal policies and regulatory guidelines. The incumbent will lead a team, foster strong relationships, and drive collaboration across stakeholders to support both sales growth and risk management. This role is critical in contributing to the bank’s broader objectives by balancing business development with operational discipline.

Key Responsibilities

Primary Responsibilities

• Source SME loan business through DSAs, DSTs, and other market channels.
• Build and manage a high-quality loan portfolio by minimizing delinquencies and rejections.
• Maintain strong relationships with channel partners to ensure consistent business flow.
• Monitor and adapt to changing market trends to identify new business opportunities.
• Ensure compliance with all internal policies and external regulatory requirements.

Secondary Responsibilities

• Provide insights and recommendations to improve processes and policies within the Retail Banking function.
• Promote a culture of collaboration, effective communication, and operational efficiency.
• Support the delivery of high-quality customer service through process improvements and team enablement.

What We Are Looking For

Education

• Graduation: Full time graduate in any discipline from a recognised institution.

Experience

• Minimum of 3 years of relevant experience in SME loan sales or related financial services.

Skills and Attributes

• Strong understanding of retail asset products and market dynamics
• Proven ability to manage sales channels and drive business acquisition
• Excellent communication and interpersonal skills
• High level of integrity and adherence to compliance standards
• Analytical mindset with the ability to identify trends and opportunities
• Team leadership and stakeholder management capabilities