Territory Manager-Business Loan

IDFC FIRST Bank; Ludhiana; On-site; INR 800,000 - 1,200,000; Full time

Job summary

IDFC FIRST Bank is seeking a Territory Manager to oversee the sourcing of loans through Direct Selling Agents and existing partners while building a high-quality loan portfolio. This role is based in Ludhiana and involves team management, effective communication, and compliance with internal policies. The ideal candidate should have at least 2 years of sales experience, preferably in the BFSI sector, and possess strong analytical skills and the ability to lead sales initiatives.

Qualifications

• Minimum 2 years of experience in sales, preferably in the BFSI sector.
• Strong understanding of credit operations.
• Proven ability to drive business growth.

Responsibilities

• Source and manage business through DSAs and market channels.
• Acquire new customers and ensure loan disbursement volumes.
• Maintain a high-quality loan portfolio.

Skills

Retail lending products knowledge

Sales channel management

Excellent communication skills

Analytical mindset

Team leadership

Integrity and compliance

Education

Graduate in any discipline

Postgraduate qualification preferred

Job description

Job Requirements

About the Role

The Territory Manager is responsible for sourcing loans through Direct Selling Agents (DSAs) and existing channel partners, while building and maintaining a high-quality loan portfolio. Based in Mumbai, the role involves managing a team, fostering strong relationships, and ensuring effective communication across various channels. The role holder must ensure strict adherence to internal policies and regulatory guidelines, balancing business growth with risk management to support the broader objectives of the bank.

Key Responsibilities

Primary Responsibilities

• Source and manage business through DSAs and other market channels.
• Acquire new customers and ensure consistent loan disbursement volumes.
• Maintain a high-quality loan portfolio by minimizing delinquencies and rejections.
• Stay updated on retail asset products, operations, and current market trends.
• Identify evolving market dynamics and develop strategies for channel development and customer acquisition.
• Deliver high-quality customer service and ensure customer satisfaction.
• Recommend improvements to sales processes and policies to enhance operational efficiency and service quality.

Secondary Responsibilities

• Collaborate with internal teams to support automation and digital initiatives.
• Contribute to the bank’s growth targets by supporting strategic sales and service initiatives.

What We Are Looking For

Education

• Graduate in any discipline.
• Postgraduate qualification is preferred.

Experience

• Minimum 2 years of relevant experience in sales, preferably within the BFSI (Banking, Financial Services, and Insurance) sector.

Skills and Attributes

• Strong understanding of retail lending products and credit operations.
• Proven ability to manage sales channels and drive business growth.
• Excellent verbal and written communication skills in English are essential.
• Analytical mindset with a focus on portfolio quality and risk management.
• Ability to lead teams and coordinate with multiple stakeholders.
• High level of integrity and commitment to compliance.