Territory Manager - Business Loan (DSA)

Idfc First Bank Limited; Hyderabad; Presencial; INR 900.000 - 1.400.000; Jornada completa

Descripción de la vacante

IDFC FIRST Bank Limited is seeking a Territory Manager – Business Loan (DSA) to source loans through Direct Selling Agents and grow a quality loan portfolio. You will lead a team, build relationships with DSAs and customers, and ensure strong risk management and compliance with internal policies and regulatory guidelines.

The role requires strong communication skills in English, BFSI sales experience, and the ability to drive channel development and achieve growth targets while maintaining

Formación

• Minimum 2 years of relevant sales experience in BFSI.
• Strong understanding of retail lending products and credit operations.
• Excellent communication skills in English, both verbal and written.
• Ability to lead teams and coordinate with multiple stakeholders.

Responsabilidades

• Source and manage business through DSAs and other market channels.
• Acquire new customers and ensure consistent loan disbursement volumes.
• Maintain a high-quality loan portfolio by minimizing delinquencies and rejections.
• Stay updated on retail asset products, operations, and current market trends.
• Identify evolving market dynamics and develop strategies for channel development and customer acquisition.
• Deliver high-quality customer service and ensure customer satisfaction.
• Recommend improvements to sales processes and policies to enhance operational efficiency and service quality.
• Collaborate with internal teams to support automation and digital initiatives.
• Contribute to the bank’s growth targets by supporting strategic sales and service initiatives.

Conocimientos

Retail lending knowledge

Sales channel management

Communication in English

Portfolio risk awareness

Team leadership

Educación

Graduate in any discipline

Postgraduate qualification

Descripción del empleo

Job Requirements

About the Role

TheTerritory Manager – Business Loan (DSA)is responsible for sourcing loans through Direct Selling Agents (DSAs), while building and maintaining a high-quality loan portfolio. The role involves managing a team, fostering strong relationships, and ensuring effective communication across various channels. The role holder must ensure strict adherence to internal policies and regulatory guidelines, balancing business growth with risk management to support the broader objectives of the bank.

Key Responsibilities

Primary Responsibilities

• Source and manage business through DSAs and other market channels.
• Acquire new customers and ensure consistent loan disbursement volumes.
• Maintain a high-quality loan portfolio by minimizing delinquencies and rejections.
• Stay updated on retail asset products, operations, and current market trends.
• Identify evolving market dynamics and develop strategies for channel development and customer acquisition.
• Deliver high-quality customer service and ensure customer satisfaction.
• Recommend improvements to sales processes and policies to enhance operational efficiency and service quality.

Secondary Responsibilities

• Collaborate with internal teams to support automation and digital initiatives.
• Contribute to the bank’s growth targets by supporting strategic sales and service initiatives.

What We Are Looking For

Education

• Graduate in any discipline.
• Postgraduate qualification is preferred.

Experience

• Minimum 2years of relevant experience in sales, preferably within the BFSI (Banking, Financial Services, and Insurance) sector.

Skills and Attributes

• Strong understanding of retail lending products and credit operations.
• Proven ability to manage sales channels and drive business growth.
• Excellent verbal and written communication skills in English are essential..
• Analytical mindset with a focus on portfolio quality and risk management.
• Ability to lead teams and coordinate with multiple stakeholders.
• High level of integrity and commitment to compliance.