Territory Manager - Business Loan Direct

Idfc First Bank Limited; Delhi; Presencial; INR 900.000 - 1.400.000; Jornada completa

Descripción de la vacante

Idfc First Bank Limited is seeking a Territory Manager – Business Loan (Direct) to source loans through Direct channel partners while leading a team and ensuring a high-quality loan portfolio. The role emphasizes relationship-building, regulatory compliance, and strategic channel development in the Delhi region.

You will manage onboarding of customers, monitor portfolio quality, and stay updated on market trends to drive growth while maintaining risk controls and operational efficiency.

Formación

• Graduate in any discipline; postgraduate qualification preferred.
• Minimum 2 years of sales experience in BFSI or related field.
• Strong understanding of retail lending products and credit operations.
• Excellent verbal and written communication skills in English.
• Ability to lead teams and coordinate with multiple stakeholders.
• High integrity and commitment to compliance.

Responsabilidades

• Acquire new customers and ensure consistent loan disbursement volumes.
• Maintain a high-quality loan portfolio by minimizing delinquencies and rejections.
• Stay updated on retail asset products, operations, and current market trends.
• Develop channel development and customer acquisition strategies by analyzing market dynamics.
• Deliver high-quality customer service and ensure customer satisfaction.
• Suggest improvements to sales processes and policies to enhance efficiency.
• Collaborate with internal teams to support automation and digital initiatives.
• Support growth targets by contributing to strategic sales and service initiatives.

Conocimientos

Retail lending

Credit operations

Sales leadership

Communication (English)

Analytical mindset

Team leadership

Educación

Bachelor's degree

Postgraduate preferred

Descripción del empleo

Job Description:

Job Requirements

About the Role

Territory Manager – Business Loan (Direct)

The Territory Manager – Business Loan (Direct) is responsible for sourcing loans through Direct channel partners, while building and maintaining a high-quality loan portfolio. The role involves managing a team, fostering strong relationships, and ensuring effective communication across various channels. The role holder must ensure strict adherence to internal policies and regulatory guidelines, balancing business growth with risk management to support the broader objectives of the bank.

Key Responsibilities

Primary Responsibilities

• Acquire new customers and ensure consistent loan disbursement volumes.
• Maintain a high-quality loan portfolio by minimizing delinquencies and rejections.
• Stay updated on retail asset products, operations, and current market trends.
• Identify evolving market dynamics and develop strategies for channel development and customer acquisition.
• Deliver high-quality customer service and ensure customer satisfaction.
• Recommend improvements to sales processes and policies to enhance operational efficiency and service quality.

Secondary Responsibilities

• Collaborate with internal teams to support automation and digital initiatives.
• Contribute to the bank's growth targets by supporting strategic sales and service initiatives.

What We Are Looking For

Education

• Graduate in any discipline.
• Postgraduate qualification is preferred.

Experience

• Minimum 2 years of relevant experience in sales, preferably within the BFSI (Banking, Financial Services, and Insurance) sector.

Skills And Attributes

• Strong understanding of retail lending products and credit operations.
• Proven ability to manage sales channels and drive business growth.
• Excellent verbal and written communication skills in English are essential..
• Analytical mindset with a focus on portfolio quality and risk management.
• Ability to lead teams and coordinate with multiple stakeholders.
• High level of integrity and commitment to compliance.