Territory / Cluster Manager)

Waasle Laundry; Lucknow; On-site; INR 400,000 - 600,000; Full time

Job summary

Waasle Laundry in Lucknow is seeking an energetic Operations Manager to oversee daily laundry service operations, ensure high quality, and drive customer satisfaction. The successful candidate will implement process improvements and drive operational excellence.

You will lead a team, monitor expenses, analyze market trends, and build strong relationships with key customers and stakeholders to foster growth and profitability, while improving loyalty and service standards.

Responsibilities

• Manage and oversee daily operations of the laundry service, ensuring high-quality standards.
• Develop and implement strategies to increase customer satisfaction and loyalty.
• Lead and motivate a team of professionals to achieve sales targets and goals.
• Analyze market trends and competitor activity to identify opportunities for growth.
• Build and maintain relationships with key customers and stakeholders.
• Monitor and control expenses to ensure profitability and efficiency.

Job description

• Manage and oversee daily operations of the laundry service, ensuring high-quality standards.
• Develop and implement strategies to increase customer satisfaction and loyalty.
• Lead and motivate a team of professionals to achieve sales targets and goals.
• Analyze market trends and competitor activity to identify opportunities for growth.
• Build and maintain relationships with key customers and stakeholders.
• Monitor and control expenses to ensure profitability and efficiency.