Teller

Capital Small Finance Bank Limited; Haryana; On-site; INR 203,000 - 243,000; Full time

Benefits offered by this job

Cell phone reimbursement

Health insurance

Leave encashment

Provident Fund

Job summary

Capital Small Finance Bank Limited in Haryana, India is seeking a Teller to manage 60% operations and 40% sales. The role involves cash handling, deposits, withdrawals, and ensuring KYC compliance, while actively cross-selling banking products.

Freshers are welcome; candidates with up to 6+ months in banking, operations, or sales are preferred. The job is based in person in Haryana with growth opportunities within retail banking.

Qualifications

• Bachelor's degree in Commerce or MBA is required.
• Freshers welcome; 6+ months banking/ops/sales experience preferred.

Responsibilities

• Handle cash deposits, withdrawals, fund transfers and teller transactions.
• Verify cash, cheques and documents per bank policy; balance cash daily.
• Cross-sell banking products and generate leads for sales targets.

Skills

Customer service

Communication skills

Cash handling

Sales aptitude

Attention to detail

MS Office

Education

Bachelor's degree in Commerce / MBA

Tools

MS Office

Job description

Job Description – Teller (60% Operations + 40% Sales)

Job Title: Teller

Job Role: 60% Operations | 40% Sales

Key Responsibilities:

Operations (60%)

• Handle cash deposits, withdrawals, fund transfers, and other teller transactions.
• Verify cash, cheques, and customer documents as per bank policies.
• Balance cash at the end of the day and maintain accurate transaction records.
• Process account-related requests and ensure compliance with KYC and banking regulations.
• Resolve customer queries and provide excellent customer service.

Sales (40%)

• Identify customer needs and cross-sell banking products such as Savings Accounts, Current Accounts, Fixed Deposits, Insurance, Mutual Funds, Credit Cards, and Loans.
• Generate leads and refer customers to the relevant sales teams.
• Promote digital banking channels and encourage customer adoption.
• Build strong customer relationships to enhance retention and business growth.
• Achieve monthly cross-selling and referral targets.

Required Skills:

• Strong customer service and communication skills.
• Basic knowledge of banking operations and cash handling.
• Sales aptitude and relationship‑building skills.
• Attention to detail and accuracy.
• Basic knowledge of MS Office.

Qualification:

Bachelor's degree in Commerce / Masters of Business Administration

Experience:

• Freshers Can also Apply / 6+ month of Experience in Banking, operation, or sales .

Pay: Up to ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Provident Fund

Work Location: In person