Telesales - Team Leader

Mancraft Consulting; Dadri; On-site; INR 500,000 - 800,000; Full time

Job summary

Mancraft Consulting is seeking a Team Leader with 3–6 years’ experience in health or motor insurance to lead a telesales team.

You will coordinate with departments to issue policies, understand products and procedures, and drive sales while maintaining quality and compliance.

The role focuses on meeting monthly targets through inbound and outbound sales and managing a team of telesales advisors.

Qualifications

• Minimum 3–6 years' experience as a Team Leader in health or motor insurance.
• Experience coordinating with multiple departments to issue policies.
• Understanding of products, services, and procedures.

Responsibilities

• Drive sales quality by reducing policy cancellations.
• Ensure monthly targets through inbound and outbound sales.
• Manage a team of telesales advisors.

Skills

Team leadership

Sales leadership

Insurance domain knowledge

Job description

Min 3-6 years’ Experience as a Team Leader on papers with experience of Health or Motor insurance domain)

Coordinate with different departments to ensure Issuance of Policies

Understand all organizations products, services, procedures.

Required Candidate profile

• Driving sales quality through controlling policy cancellations
• To ensure targets are met on a monthly basis – through inbound and outbound sales
• To manage a team of telesales advisors