Telesales Executive

JobTrade; Chandigarh; On-site; INR 250,000 - 500,000; Full time

Job summary

JobTrade in Chandigarh, India, invites applications for a Telesales Executive to drive outbound calls, handle inquiries, and guide potential clients through immigration-related services.

You will generate leads, follow up with prospects, build relationships, and work towards monthly sales targets while maintaining detailed records of calls and conversions. Strong communication, negotiation, and persuading skills are essential, with a confident, professional approach.

Qualifications

• Excellent verbal communication and negotiation skills.
• Ability to handle objections and close sales.
• Proven lead generation, telecalling, and follow-up experience.

Responsibilities

• Make outbound calls to prospective customers and explain immigration-related services.
• Handle incoming inquiries with accurate information about services.
• Generate leads and follow up with potential clients.
• Understand customer requirements and identify suitable immigration service options.
• Maintain regular follow-ups with interested prospects.
• Convert qualified leads into customers through effective communication and convincing skills.
• Explain service features, processes, requirements, and applicable charges to potential clients.
• Handle customer objections and provide appropriate responses.
• Achieve monthly sales and conversion targets.
• Maintain accurate records of calls, leads, follow-ups, and conversions.

Skills

Communication skills

Lead generation

Telecalling

Follow-up

Sales conversion

CRM

Confident communication

Job description

• Make outbound calls to prospective customers and explain immigration-related services.
• Handle incoming enquiries and provide accurate information about available services.
• Generate leads through telecalling and follow up with potential clients.
• Understand customer requirements and identify suitable immigration service options.
• Maintain regular follow-ups with interested prospects.
• Convert qualified leads into customers through effective communication and convincing skills.
• Explain service features, processes, requirements, and applicable charges to potential clients.
• Handle customer objections and provide appropriate responses.
• Achieve monthly sales and conversion targets.
• Maintain accurate records of calls, leads, follow-ups, and conversions.

Job Role

• Telesales Executive

Job Description

Telecalling & Lead Generation

• Make outbound calls to prospective customers and explain immigration-related services.
• Handle incoming enquiries and provide accurate information about available services.
• Generate leads through telecalling and follow up with potential clients.
• Understand customer requirements and identify suitable immigration service options.
• Maintain regular follow-ups with interested prospects.

Sales & Conversion

• Convert qualified leads into customers through effective communication and convincing skills.
• Explain service features, processes, requirements, and applicable charges to potential clients.
• Handle customer objections and provide appropriate responses.
• Achieve monthly sales and conversion targets.
• Maintain accurate records of calls, leads, follow-ups, and conversions.

Customer Relationship Management

• Build and maintain positive relationships with prospective and existing customers.
• Provide timely updates and assistance throughout the sales process.
• Address basic customer queries professionally.
• Coordinate with the concerned team for further processing when required.

Salary

• Salary is negotiable for deserving candidates.

Required Skills

Communication Skills

• Good verbal communication skills.
• Confident and professional approach while speaking with customers.
• Strong convincing and negotiation skills.
• Ability to handle customer objections effectively.

Sales Skills

• Lead generation
• Telecalling
• Follow-up
• Sales conversion
• Customer relationship management
• Target achievement