Telecalling Executive

JobTrade; Chandigarh; On-site; INR 180,000 - 300,000; Full time

Job summary

JobTrade in India, Chandigarh, is seeking a Telecaller to make outbound calls to prospective customers and explain immigration-related services. You will handle inquiries, generate leads, follow up, and convert leads into customers while maintaining records.

The role emphasizes building relationships, explaining service features and charges, meeting monthly sales targets, and coordinating with the team for processing. Salary is negotiable.

Qualifications

• Good verbal communication skills.
• Confident and professional approach while speaking with customers.
• Strong convincing and negotiation skills.
• Ability to handle customer objections effectively.

Responsibilities

• Make outbound calls to prospective customers and explain immigration-related services.
• Handle incoming enquiries and provide accurate information about available services.
• Generate leads through telecalling and follow up with potential clients.
• Understand customer requirements and identify suitable immigration service options.
• Maintain regular follow-ups with interested prospects.
• Convert qualified leads into customers through effective communication and convincing skills.
• Explain service features, processes, requirements, and applicable charges to potential clients.
• Handle customer objections and provide appropriate responses.
• Achieve monthly sales and conversion targets.
• Maintain accurate records of calls, leads, follow-ups, and conversions.
• Build and maintain positive relationships with prospective and existing customers.
• Provide timely updates and assistance throughout the sales process.
• Address basic customer queries professionally.
• Coordinate with the concerned team for further processing when required.

Skills

Communication skills

Sales skills

Lead generation

Telecalling

Follow-up

CRM basics

Job description

Job Role

• Make outbound calls to prospective customers and explain immigration-related services.
• Handle incoming enquiries and provide accurate information about available services.
• Generate leads through telecalling and follow up with potential clients.
• Understand customer requirements and identify suitable immigration service options.
• Maintain regular follow-ups with interested prospects.
• Convert qualified leads into customers through effective communication and convincing skills.
• Explain service features, processes, requirements, and applicable charges to potential clients.
• Handle customer objections and provide appropriate responses.
• Achieve monthly sales and conversion targets.
• Maintain accurate records of calls, leads, follow-ups, and conversions.

Job Description

Telecalling & Lead Generation:

• Make outbound calls to prospective customers and explain immigration-related services.
• Handle incoming enquiries and provide accurate information about available services.
• Generate leads through telecalling and follow up with potential clients.
• Understand customer requirements and identify suitable immigration service options.
• Maintain regular follow-ups with interested prospects.

Sales & Conversion

• Convert qualified leads into customers through effective communication and convincing skills.
• Explain service features, processes, requirements, and applicable charges to potential clients.
• Handle customer objections and provide appropriate responses.
• Achieve monthly sales and conversion targets.
• Maintain accurate records of calls, leads, follow-ups, and conversions.

Customer Relationship Management

• Build and maintain positive relationships with prospective and existing customers.
• Provide timely updates and assistance throughout the sales process.
• Address basic customer queries professionally.
• Coordinate with the concerned team for further processing when required.

Salary

• Salary is negotiable for deserving candidates.

Required Skills

Communication Skills:

• Good verbal communication skills.
• Confident and professional approach while speaking with customers.
• Strong convincing and negotiation skills.
• Ability to handle customer objections effectively.

Sales Skills

• Lead generation
• Telecalling
• Follow-up
• Sales conversion
• Customer relationship management
• Target achievement