Telecalling Executive, Sector 17

JobTrade; Chandigarh; On-site; INR 120,000 - 240,000; Full time

Job summary

JobTrade in Chandigarh is seeking a Telecaller to explain immigration-related services and handle inquiries. The role includes lead generation, follow-ups, and converting leads into customers with strong communication and negotiation skills.

The position emphasizes achieving monthly sales targets and maintaining precise records of calls, leads, and conversions. Salary is negotiable, and the work is based in Chandigarh.

Qualifications

• Good verbal communication skills
• Confident and professional speaking with customers
• Strong convincing and negotiation abilities
• Ability to handle objections effectively

Responsibilities

• Make outbound calls to prospective customers and explain immigration-related services.
• Handle incoming enquiries and provide accurate information about available services.
• Generate leads through telecalling and follow up with potential clients.
• Understand customer requirements and identify suitable immigration service options.
• Maintain regular follow-ups with interested prospects.
• Convert qualified leads into customers through effective communication and convincing skills.
• Explain service features, processes, requirements, and applicable charges to potential clients.
• Handle customer objections and provide appropriate responses.
• Achieve monthly sales and conversion targets.
• Maintain accurate records of calls, leads, follow-ups, and conversions.
• Build and maintain positive relationships with prospective and existing customers.
• Provide timely updates and assistance throughout the sales process.
• Address basic customer queries professionally.
• Coordinate with the concerned team for further processing when required.

Skills

Telecalling

Lead generation

Follow-up

Sales conversion

Customer relationship management

Job description

• Make outbound calls to prospective customers and explain immigration-related services.
• Handle incoming enquiries and provide accurate information about available services.
• Generate leads through telecalling and follow up with potential clients.
• Understand customer requirements and identify suitable immigration service options.
• Maintain regular follow-ups with interested prospects.
• Convert qualified leads into customers through effective communication and convincing skills.
• Explain service features, processes, requirements, and applicable charges to potential clients.
• Handle customer objections and provide appropriate responses.
• Achieve monthly sales and conversion targets.
• Maintain accurate records of calls, leads, follow-ups, and conversions.

Job Role

• Telecaller

Job Description

Telecalling & Lead Generation:

• Make outbound calls to prospective customers and explain immigration-related services.
• Handle incoming enquiries and provide accurate information about available services.
• Generate leads through telecalling and follow up with potential clients.
• Understand customer requirements and identify suitable immigration service options.
• Maintain regular follow-ups with interested prospects.
• Convert qualified leads into customers through effective communication and convincing skills.
• Explain service features, processes, requirements, and applicable charges to potential clients.
• Handle customer objections and provide appropriate responses.
• Achieve monthly sales and conversion targets.
• Maintain accurate records of calls, leads, follow-ups, and conversions.

Sales & Conversion

• Convert qualified leads into customers through effective communication and convincing skills.
• Explain service features, processes, requirements, and applicable charges to potential clients.
• Handle customer objections and provide appropriate responses.
• Achieve monthly sales and conversion targets.
• Maintain accurate records of calls, leads, follow-ups, and conversions.

Customer Relationship Management

• Build and maintain positive relationships with prospective and existing customers.
• Provide timely updates and assistance throughout the sales process.
• Address basic customer queries professionally.
• Coordinate with the concerned team for further processing when required.

Salary

• Salary is negotiable for deserving candidates.

Required Skills

Communication Skills:

• Good verbal communication skills.
• Confident and professional approach while speaking with customers.
• Strong convincing and negotiation skills.
• Ability to handle customer objections effectively.

Sales Skills

• Lead generation
• Telecalling
• Follow-up
• Sales conversion
• Customer relationship management
• Target achievement