Telecaller, Sector 35

JobTrade; Chandigarh; On-site; INR 279,000 - 469,000; Full time

Job summary

JobTrade in Chandigarh invites applications for a Telesales Executive to drive outbound calls, handle inquiries and generate leads for immigration services.

You will explain service options, maintain follow-ups, convert leads into customers, and record all interactions. Strong communication and negotiation skills are essential for achieving monthly targets in a dynamic sales environment.

Qualifications

• Good verbal communication skills.
• Confident and professional approach while speaking with customers.
• Strong convincing and negotiation skills.
• Ability to handle customer objections effectively.

Responsibilities

• Make outbound calls to prospective customers and explain immigration-related services.
• Handle incoming enquiries and provide accurate information about available services.
• Generate leads through telecalling and follow up with potential clients.
• Understand customer requirements and identify suitable immigration service options.
• Maintain regular follow-ups with interested prospects.
• Convert qualified leads into customers through effective communication and convincing skills.
• Explain service features, processes, requirements, and applicable charges to potential clients.
• Handle customer objections and provide appropriate responses.
• Achieve monthly sales and conversion targets.
• Maintain accurate records of calls, leads, follow-ups, and conversions.
• Build and maintain positive relationships with prospective and existing customers.
• Provide timely updates and assistance throughout the sales process.

Skills

Verbal communication

Professional demeanor

Negotiation skills

Objection handling

Job description

• Make outbound calls to prospective customers and explain immigration-related services.
• Handle incoming enquiries and provide accurate information about available services.
• Generate leads through telecalling and follow up with potential clients.
• Understand customer requirements and identify suitable immigration service options.
• Maintain regular follow-ups with interested prospects.
• Convert qualified leads into customers through effective communication and convincing skills.
• Explain service features, processes, requirements, and applicable charges to potential clients.
• Handle customer objections and provide appropriate responses.
• Achieve monthly sales and conversion targets.
• Maintain accurate records of calls, leads, follow-ups, and conversions.

Job Role

• Telesales Executive

Job Description

Telecalling & Lead Generation:

• Make outbound calls to prospective customers and explain immigration-related services.
• Handle incoming enquiries and provide accurate information about available services.
• Generate leads through telecalling and follow up with potential clients.
• Understand customer requirements and identify suitable immigration service options.
• Maintain regular follow-ups with interested prospects.

Sales & Conversion

• Convert qualified leads into customers through effective communication and convincing skills.
• Explain service features, processes, requirements, and applicable charges to potential clients.
• Handle customer objections and provide appropriate responses.
• Achieve monthly sales and conversion targets.
• Maintain accurate records of calls, leads, follow-ups, and conversions.

Customer Relationship Management

• Build and maintain positive relationships with prospective and existing customers.
• Provide timely updates and assistance throughout the sales process.
• Address basic customer queries professionally.
• Coordinate with the concerned team for further processing when required.

Salary

• Salary is negotiable for deserving candidates.

Required Skills

Communication Skills:

• Good verbal communication skills.
• Confident and professional approach while speaking with customers.
• Strong convincing and negotiation skills.
• Ability to handle customer objections effectively.

Sales Skills

• Lead generation
• Telecalling
• Follow-up
• Sales conversion
• Customer relationship management
• Target achievement

Contact

Email

• [e-mail]