Telecalling executive

Bodhe Institute For Entrepreneurship; Mumbai, Thane, Navi Mumbai; On-site; INR 300,000 - 400,000; Full time

Job summary

Bodhe Institute For Entrepreneurship is seeking a highly motivated Telecalling Executive to handle customer inquiries and enhance sales. The ideal candidate should possess excellent communication skills and a knack for problem-solving in a dynamic environment.

The position involves building strong customer relationships and meeting monthly sales targets with a focus on providing timely resolution to inquiries. Proficiency with CRM software is an advantage.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a team environment and meet performance goals.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Handle customer inquiries and provide timely resolutions.
• Build strong relationships with customers to increase sales.
• Meet or exceed monthly sales targets.

Skills

Excellent communication skills

Teamwork

Problem-solving

Analytical skills

CRM software familiarity

Job description

We are looking for a highly motivated and results-driven Telecalling Executive to join our team at Zest INC. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.

Roles and Responsibility

• Handle customer inquiries and provide timely resolutions through telecalling.
• Build strong relationships with customers to increase sales and satisfaction.
• Meet or exceed monthly sales targets and performance goals.
• Collaborate with internal teams to resolve complex customer issues.
• Maintain accurate records of customer interactions and sales performance.
• Continuously update knowledge of products and services to effectively communicate with customers.

Job Requirements

• Excellent communication and interpersonal skills.
• Ability to work in a team environment and meet performance goals.
• Strong problem-solving skills and attention to detail.
• Familiarity with CRM software and sales management tools.
• Ability to adapt to changing situations and priorities.
• Strong analytical and organizational skills to manage multiple tasks simultaneously.