Telecalling Executive

Besdeal Properties; Kolkata District; On-site; INR 180,000 - 260,000; Full time

Job summary

Besdeal Properties in Kolkata is seeking a Real Estate Telecaller / Presales Executive to join our growth team at EP Block, Sector V. The role focuses on lead generation, pre-qualification, and scheduling site visits for the sales team.

The ideal candidate will be fluent in Bengali and Hindi, with good communication skills and experience in telecalling or presales, ideally within real estate, finance, or BPO sectors. Freshers with strong communication are welcome.

Qualifications

• Education: Higher Secondary (10+2) or Graduate in any field.
• Experience: 14 years of experience in telecalling/presales (prior real estate, finance, or BPO experience is a major plus; freshers with good communication skills are welcome).
• Languages Known: Fluency in Bengali and Hindi is mandatory; functional English is required.

Responsibilities

• Lead Generation & Outbound Calling: Call potential buyers/investors from provided databases to introduce new residential and commercial projects.
• Lead Qualification: Understand client requirements (budget, location preferences, property type) and filter high-intent prospective buyers.
• Site Visit Scheduling: Pitch project highlights to prospects and book qualified appointments/site visits for the field sales team.
• Follow-Up Management: Maintain continuous contact with prospective leads, address initial queries, and nurture leads through cold, warm, and hot stages.
• CRM & Database Maintenance: Accurately update call logs, lead statuses, feedback, and visit schedules in the company CRM/Excel system.
• Coordination: Coordinate closely with the senior sales team to ensure smooth handovers for site visits and client meetings.

Skills

Bengali language

Hindi language

Communication skills

CRM proficiency

Education

Higher Secondary (10+2)

Graduate

Tools

MS Excel

Google Sheets

CRM software

Job description

Job Description: Real Estate Telecaller / Presales Executive

About Us

We are a leading real estate firm based in Sector V, Bidhannagar, Kolkata. We specialize in residential and commercial properties across Kolkata and nearby regions. We are looking for an energetic, goal-oriented Real Estate Telecaller / Presales Executive to join our growth team at our EP Block, Sector V office.

Key Responsibilities

• Lead Generation & Outbound Calling: Call potential buyers/investors from provided databases to introduce new residential and commercial projects.
• Lead Qualification: Understand client requirements (budget, location preferences, property type) and filter high-intent prospective buyers.
• Site Visit Scheduling: Pitch project highlights to prospects and book qualified appointments/site visits for the field sales team.
• Follow-Up Management: Maintain continuous contact with prospective leads, address initial queries, and nurture leads through cold, warm, and hot stages.
• CRM & Database Maintenance: Accurately update call logs, lead statuses, feedback, and visit schedules in the company CRM/Excel system.
• Coordination: Coordinate closely with the senior sales team to ensure smooth handovers for site visits and client meetings.

Candidate Requirements

• Education: Higher Secondary (10+2) or Graduate in any field.
• Experience: 14 years of experience in telecalling/presales (prior real estate, finance, or BPO experience is a major plus; freshers with good communication skills are welcome).
• Languages Known: Fluency in Bengali and Hindi is mandatory; functional English is required.
• Key Skills:
  • Strong verbal communication, active listening, and persuasive telephone etiquette.
  • Ability to manage rejection positively and maintain a professional attitude.
  • Basic computer literacy (MS Excel, Google Sheets, or CRM software).