Telecaller (Sales Follow-up and Qualification)

Digital Dhairya; Meerut; On-site; INR 203,000 - 243,000; Full time

Job summary

Digital Dhairya is seeking a Telecaller for Sales follow-up and qualification to re-engage interested prospects in a high-ticket coaching program. You will assess readiness, confirm decision-makers, and schedule qualified calls with the sales team.

You will log every interaction in the CRM daily, share top reasons for non-joining, and support qualification when needed. Growth into sales/account management is outlined.

Qualifications

• 1+ year of outbound calling, telesales or inside sales experience.
• Fluent Hindi with functional English; Hinglish comfortable.
• Ability to ask direct questions about money without awkwardness.

Responsibilities

• Re-engagement calls to non-buyers and understand objections.
• Check readiness on investment, decision-maker, and 14-day start.
• Book calls only when all three conditions are met; log outcomes daily.

Skills

Outbound calling

Telesales

Qualification

Hindi

English

CRM data entry

Tools

GoHighLevel CRM

Google Sheets

Job description

Job Description: Telecaller (Sales Follow-up and Qualification)

The role in one line

You call people who already showed interest in Digital Dhairya's high-ticket coaching program, find out honestly whether they are ready, and book a call only for those who are.

What you'll do

1.Re-engagement calls. Call prospects who had a sales call and didn't buy. Understand what stopped them, in their own words.

2.Check readiness on three things. Can they invest now, is the decision maker involved, and can they start within 14 days?

3.Book only when all three are yes. Book them back onto a sales call with the right person on our sales team. If not ready, note when to follow up and close the call politely.

4.Log every call in the CRM the same day. Outcome, reason, next follow-up date. If it isn't logged, it didn't happen.

5.Share what you hear. Each week, tell the sales lead the top 3 reasons people didn't join. These reasons help us improve the program and our videos.

6.Support qualification when needed. Help call new applicants to confirm budget, decision maker and urgency before a sales call.

How we call (non-negotiable)

1.Never re-pitch. You don't sell the program. You find out if the person is ready.

2.Never offer a discount or any price, payment or EMI terms that aren't officially approved.

3.No pressure. No fake deadlines, no "only 2 seats left", no promises of results.

4.Respect a no. "Not now" is a fine outcome. Log it with a follow-up date and end the call warmly.

5.One honest reason to call. Every call opens with why you're calling today, not "just checking in".

Who we're looking for

Must have

1.1+ year of outbound calling, telesales or inside sales (education, coaching, real estate, insurance or B2B services preferred).

2.Fluent, clear Hindi and comfortable English; natural in Hinglish.

3.You listen more than you talk, and you can ask a direct question about money without making it awkward.

4.Disciplined with data: you log every call, every day, without being chased.

5.Comfortable with a CRM or Google Sheets (we use GoHighLevel; we'll train you).

6.Can handle 60 to 80 dials a day and stay calm with "no".

Good to have

1.Experience selling a high-ticket product (₹1 lakh and above).

2.Interest in coaching, marketing or small-business growth.

Not a fit if you're used to pushing every lead to "yes" with discounts or pressure. That isn't how we work.

Pay, hours and how to apply

1.Pay: fixed monthly salary of ₹20,000 plus an incentive on successful collection of full fee. As you grow, more of your earnings come from results.

2.Hours: Mon to Sat, 9:15 am to 6:00 pm.

3.Growth: a defined role with a clear path into sales and account management as DD grows its team.