Telecaller – Retail Sales

Cleardekho; New Delhi; On-site; INR 180,000 - 260,000; Full time

Job summary

Cleardekho in Delhi is seeking a female tele sales associate to handle outbound calls, engage customers, and promote products. You will manage 100 calls per day and document interactions in the CRM, aiming to convert leads and schedule in-store visits.

Ideal candidates have 1–2 years in tele sales or customer service, excellent verbal communication, strong persuasion, basic Excel and CRM knowledge, and a Bachelor's degree.

Qualifications

• Bachelor’s degree is required.
• 1–2 years of experience in tele sales or similar role.
• Excellent verbal communication with a clear phone manner.
• Strong persuasion skills and the ability to handle objections.
• Basic knowledge of computers, Excel, and CRM tools.

Responsibilities

• Make outbound calls to walk-out customers (approx. 100 calls per day).
• Ensure calls are made within 1 working day of the visit.
• Promote relevant products or offers based on customer interest and feedback.
• Maintain detailed and accurate records of each interaction in the CRM system.
• Meet daily/weekly/monthly calling and conversion targets.
• Collaborate with sales and marketing teams to refine messaging.
• Provide feedback to management on lead quality and recurring issues.
• Any other duty as assigned time to time.

Skills

Verbal communication

Persuasion

Objection handling

Phone etiquette

Education

Bachelor's degree

Tools

CRM tools

Excel

Job description

Disclaimer: The products displayed on this website are for illustrative purposes only and are intended solely to attract potential franchisees. They do not constitute actual offerings or available inventory.

• Make timely outbound calls to retail walk-out customers (approx. 100 calls per day).
• Ensure all calls are made within 1 working day of the customer’s visit.
• Engage potential customers professionally and courteously to understand reasons for walk-out.
• Promote relevant products or offers based on customer interest and feedback.
• Maintain detailed and accurate records of each interaction in the CRM system.
• Follow up on warm leads and schedule in-store visits or callbacks where required.
• Meet or exceed daily/weekly/monthly calling and conversion targets.
• Collaborate with sales and marketing teams to refine messaging and improve lead conversion.
• Provide feedback to management on lead quality, customer concerns, and recurring issues
• Any other duty as assigned time to time.
• Any Graduate in any discipline (Bachelor’s degree required) and female candidates only.
• Should have 1–2 years of experience in tele sales, tele calling, customer service, or a similar role preferred.
• Should have excellent verbal communication skills with a clear and confident phone manner.
• Strong persuasion skills and the ability to handle objections professionally.
• Should have basic knowledge of computers, Excel, CRM tools.

Monday – Friday : 10:00 AM – 6:30 PM
1st & 3rd Saturday : 10:00 AM – 6:30 PM
2nd & 4th Saturday : 10:00 AM – 2:30 PM
(Except Public Holidays)