Telecaller Executive / Relationship Manager

Ezeepay Services; Dadri; On-site; INR 180,000 - 300,000; Full time

Job summary

Ezeepay Services in India seeks telecalling professionals to promote financial products and build customer relationships within the fintech space.

The role targets freshers or candidates with up to 3 years of telecalling experience, requiring excellent communication and negotiation skills and a proactive team player mindset.

Qualifications

• Freshers or up to 3 years in telecalling/outbound calls.
• Background in banking, fintech, or financial services preferred.
• Excellent communication and negotiation skills.
• Ability to handle customer queries and objections confidently.
• Self-motivated and a team player.
• Basic computer knowledge, good way of talking.

Responsibilities

• Make outbound calls to potential customers and promote financial products/services.
• Understand customer needs and offer suitable solutions.
• Maintain strong relationships with clients and ensure customer satisfaction.
• Maintain records of calls and sales in the CRM system.
• Stay updated with industry trends and company offerings.

Skills

Telecalling

CRM

Communication

Negotiation

Tools

CRM software

Job description

The ideal candidates should have a background in banking and fintech with strong communication and persuasion skills. If you are passionate about Telecalling and eager to build a career in the fast-growing fintech industry, we would love to hear from you!

Key Responsibilities

• Make outbound calls to potential customers and promote financial products/services.
• Understand customer needs and offer suitable solutions.
• Maintain strong relationships with clients and ensure customer satisfaction.
• Maintain records of calls and sales in the CRM system.
• Stay updated with industry trends and company offerings.

Requirements

• Freshers & candidates with up to 3 years of experience in telecalling/outbounding calls.
• Background in banking, fintech, or financial services preferred.
• Excellent communication and negotiation skills.
• Ability to handle customer queries and objections confidently.
• Self-motivated and a team player.
• Basic computer knowledge, good way of talking