Telecaller Executive (New Delhi)

Radiant Info Solutions Pvt. Ltd.; New Delhi; On-site; INR 167,000 - 279,000; Full time

Job summary

Radiant Info Solutions Pvt. Ltd. in New Delhi is seeking a Telecaller Executive to join our team. The role focuses on outbound calling, explaining IT products and services, and generating qualified leads to support the sales team.

The ideal candidate will have strong communication skills, a professional telephone manner, and the ability to manage follow-ups while meeting targets. Fluency in English and Hindi is preferred, and knowledge of MS Office and CRM tools is advantageous.

Qualifications

• Graduate with relevant communication skills.
• Excellent verbal communication and interpersonal skills.
• Confident and professional telephone manner.
• Basic knowledge of MS Office and CRM tools is an advantage.
• Ability to handle follow-ups and meet targets.
• 1-2 years prior telecalling/sales experience is preferred.
• Fluency in English and Hindi preferred.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Explain Radiant’s IT products, solutions, and services clearly.
• Generate and qualify leads through telephone conversations.
• Understand customer requirements and coordinate with the sales team.
• Follow up with prospects and maintain regular communication.
• Maintain accurate records of calls, leads, follow-ups, and customer interactions.
• Achieve assigned calling, lead-generation, and follow-up targets.

Skills

Verbal communication

Interpersonal skills

Telephone manner

Follow-up skills

Sales experience

Education

Graduate

1-2 years telecalling experience preferred

Tools

MS Office

CRM tools

Job description

Join Radiant Info Solutions as a Telecaller Executive in New Delhi.

Radiant Info Solutions is looking for an enthusiastic and confident Telecaller Executive to join our team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to connect with customers and prospects professionally.

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Explain Radiant’s IT products, solutions, and services clearly.
• Generate and qualify leads through telephone conversations.
• Understand customer requirements and coordinate with the sales team.
• Follow up with prospects and maintain regular communication.
• Maintain accurate records of calls, leads, follow-ups, and customer interactions.
• Achieve assigned calling, lead-generation, and follow-up targets.

Skills & Qualifications

• Graduate with relevant communication skills.
• Excellent verbal communication and interpersonal skills.
• Confident and professional telephone manner.
• Basic knowledge of MS Office and CRM tools is an advantage.
• Ability to handle follow-ups and meet targets.
• 1-2 years prior telecalling/sales experience is preferred.
• Fluency in English and Hindi preferred.

Why Join Radiant?

At Radiant Info Solutions, you will work with a growing technology-focused organization offering IT infrastructure, networking, cybersecurity, data center, cloud, and enterprise technology solutions. This role provides an opportunity to develop strong communication, customer engagement, and sales skills.

Company: Radiant Info Solutions Pvt. Ltd.
Position: Telecaller Executive
Location: New Delhi
Employment Type: Full-Time