Telecaller

Derma Elementts Aesthetic Clinic; Pune District; On-site; INR 167,000 - 290,000; Full time

Job summary

Derma Elementts Aesthetic Clinic in Koregaon Park, Pune, invites a confident Telecaller to join our team. You will handle leads from Instagram, WhatsApp, Google and phone, follow up enquiries and convert them into confirmed appointments.

The ideal candidate has telecalling or sales experience, strong follow-up and interpersonal skills, and basic computer and CRM knowledge. This is a full-time, on-site role with targets to achieve monthly bookings and revenue.

Qualifications

• Past telecalling or sales experience preferred.
• Strong follow-up, convincing and interpersonal skills.
• Basic computer and CRM knowledge.

Responsibilities

• Handle leads from Instagram, WhatsApp, Google and phone calls.
• Follow up with enquiries and convert them into confirmed appointments.
• Reactivate existing patients and schedule repeat sessions.
• Maintain lead records and daily calling reports.
• Coordinate with the clinic team to ensure a smooth patient experience.

Skills

Telecalling

Sales experience

Interpersonal skills

CRM knowledge

Tools

CRM software

Job description

Derma Elementts Aesthetic Clinic | Koregaon Park, Pune

We are looking for a confident, well-spoken and target-oriented Telecaller to join our team.

Key Responsibilities:

• Handle leads from Instagram, WhatsApp, Google and phone calls.
• Follow up with enquiries and convert them into confirmed appointments.
• Reactivate existing patients and schedule repeat sessions.
• Maintain lead records and daily calling reports.
• Coordinate with the clinic team to ensure a smooth patient experience.

Requirements:

• Prior telecalling or sales experience preferred.
• Strong follow-up, convincing and interpersonal skills.
• Basic computer and CRM knowledge.

Job Type: Full-time, on-site

Location: Koregaon Park, Pune

Salary: Based on experience.

KRAs (Key Result Areas):

• Lead follow-up and appointment bookings.
• Enquiry-to-appointment conversion.
• Patient reactivation and repeat bookings.
• Daily calling targets and CRM updates.
• Achievement of monthly booking and revenue targets.