Tele Sales Executive

Vyavsaay ERP; Pune District; On-site; INR 279,000 - 390,600; Full time

Job summary

Vyavsaay ERP in Pune District is looking for an experienced Telesales Executive to enhance sales through inbound and outbound calls. The ideal candidate will be responsible for persuading customers to purchase products, managing customer accounts, and exceeding sales targets.

Applicants should have a High School Diploma or GED, and experience in B2B/B2C sales is a plus. The role requires proficiency in Microsoft Office and strong negotiation skills.

Qualifications

• Experience in B2B/B2C sales.
• Proficiency in following sales scripts.
• Strong organizational and problem-solving skills.

Responsibilities

• Calling potential and existing customers to persuade them to purchase products.
• Accurately recording details of customer purchases.
• Generating leads for the sales team.
• Maintaining customer satisfaction for existing accounts.

Skills

Strong Negotiation and Consultative Sales Skills

Effective Communication Skills

Exceptional Customer Service Skills

Education

High School Diploma or GED

Bachelor's or Associate's Degree in Marketing, Communications, Business Administration

Tools

Microsoft Office Applications

Job description

Vyavsaay is a group of leading business classified portals which help users to find appropriate service providers for their needs.

Job Description:

We Are Looking To Hire An Experienced, Customer-Oriented Telesales Executive To Utilize Outbound And Inbound Telephone Calls To Achieve Sales Targets.The Telesales Executive’s Responsibilities Include Cross-Selling Or Up-Selling Our Products Where Possible, Receiving Incoming Telephone Calls And Assisting WithCustomer Inquiries, As Well As Maintaining An Accurate Record Of All Calls Made And Received. You Should Also Be Able To Liaise With The Appropriate Departments ToResolve Customer Complaints.

Roles and Responsibilities:

• Calling Potential And Existing Customers To Persuade Them To Purchase Company Products And Services
• Accurately Recording Details Of Customer's Purchase Orders
• Processing All Customer Purchases Accordingly
• Generating Promising Leads/Appointment For The Outside Sales Team To Pursue
• Managing Customer Accounts By Ensuring That Existing Customers Remain Satisfied With Company Products And Services
• Using Sales Scripts Proffered By The Company To Drive Sales And Respond To Customer Rejections
• Developing In-Depth Knowledge Of Customer Products And Services To Make Suitable Recommendations Based On Customers' Needs And Preferences
• Continually Meeting Or Exceeding Daily And Monthly Targets With Respect To Call Volume And Sales Telesales Executive

Skills & Qualification:

• High School Diploma Or GED
• Bachelor's Or Associate's Degree In Marketing, Communications, Business
  Administration, Or Related Field Is Preferred
• Proficiency In All Microsoft Office Applications
• The Ability To Follow Scripts
• Strong Negotiation And Consultative Sales Skills
• Excellent Organizational And Problem-Solving Skills
• Effective Communication Skills
• Exceptional Customer Service Skills

* B2B/B2C experience would be an added advantage.