Inside Sales Executive/ Sr. Executive/Assistant Manager

IndiaMART; Dadri; On-site; INR 201,000 - 312,000; Full time

Benefits offered by this job

Weekly salary payout

Attractive incentives

Accelerated career growth

I-LEAP learning program

Mediclaim up to 2 Lakh cashless

Life insurance

Job summary

IndiaMART is seeking a Client Servicing professional to build and nurture client relationships, ensuring value realization from our catalog and services. You will work as an individual contributor, focusing on retention, renewals, and revenue growth through upselling, with daily client interactions via calls or video.

The role emphasizes active listening, strong communication, and the ability to work independently, handling end-to-end client engagement in a fast-paced B2B marketplace.

Qualifications

• 70%+ marks in 10th and 12th for MBA 2026 fresher.
• 65% marks in 10th and 12th for experienced candidates.
• B.Tech / Graduation with minimum 9 months sales experience.

Responsibilities

• Build and manage productive relationships with clients via telephonic and/or video conversations.
• Ensure clients are using and deriving benefit from IndiaMART.
• Maximize revenue by upselling other services and achieve client retention and revenue targets.
• Daily 10-15 meaningful telephone/video calls with clients.
• Prompt resolution of complaints.
• Systematic follow-up and time-bound closures.

Skills

Client handling

Tele-sales

Active listening

Verbal communication

Written communication

Independent work

Education

MBA (2026 fresher)

B.Tech / Graduation

10th/12th 70%+

Job description

Job descriptionAs part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success.

Key responsibilities:

Position holder will be an individual contributor

Build and manage productive, professional relationships with clients using telephonic and/or video conversations

Ensure clients are using and deriving benefit from IndiaMART

Ensure products/services in clients e-catalog are accurately defined

Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets

Systematic follow-up and time-bound closures

Prompt resolution of complaints

Daily 10-15 meaningful telephone/video calls with clients

Critical Skills of a Suitable Candidate:

Client handling and application of Tele-sales techniques

Active listening and understand the business contexts of clients

Good Verbal and written communication

Ability to work independently

You Can Apply if you have: 70%+ marks in 10th and 12th if you are a MBA 2026 fresher.

65% Marks in 10th and 12th if you are an experienced. B Tech / Graduate with minimum 9 months experience in sales, .

Why Join IndiaMART:

Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how business buy and sell.

• Weekly Salary: We are India's first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees.
• Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more.
• Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories.
• Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development.
• Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee.
• Life insurance benefit: Upto 8 lac amounting at no extra cost