TechOps Manager

Vegapay; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Vegapay is seeking a Product Solutions Manager to drive end-to-end client onboarding, UAT, and go-live execution for our credit and payments platform. This role sits at the intersection of Product, Engineering, and Clients, ensuring seamless implementations and high-quality production rollouts.

You will own UAT lifecycle, lead onboarding with banks and enterprise partners, debug APIs, analyze logs, and maintain release readiness.

Qualifications

• 8-10 years in fintech/payments/B2B SaaS.
• Strong experience in UAT, client onboarding, and production support.
• Hands-on skills in SQL, API debugging (Postman), and log analysis (Kibana/ELK).
• Good understanding of cards, UPI flows, reconciliation, settlements, and chargebacks.

Responsibilities

• Own end-to-end UAT lifecycle including test planning, execution, issue tracking, and sign-offs.
• Lead client onboarding and integrations with banks/enterprise partners.
• Act as the primary POC during UAT and go-live, ensuring smooth execution and communication.
• Collaborate with Product & Engineering to debug issues, validate APIs, and ensure production readiness.
• Drive incident management, RCA quality, and SLA adherence.
• Build scalable UAT frameworks, playbooks, and release readiness processes.

Skills

SQL

API debugging

Log analysis

UAT

Client onboarding

Stakeholder management

Tools

Postman

Kibana/ELK

Job description

The Impact You’ll Drive

We’re looking for a

The Impact You’ll Drive

We’re looking for a Product Solutions Manager to drive end-to-end client onboarding, UAT, and go-live execution for our credit and payments platform. This role sits at the intersection of Product, Engineering, and Clients, ensuring seamless implementations and high-quality production rollouts.

The Hats You Will Wear

• Own end-to-end UAT lifecycle including test planning, execution, issue tracking, and sign-offs
• Lead client onboarding and integrations with banks/enterprise partners
• Act as the primary POC during UAT and go-live, ensuring smooth execution and communication
• Collaborate with Product & Engineering to debug issues, validate APIs, and ensure production readiness
• Drive incident management, RCA quality, and SLA adherence
• Build scalable UAT frameworks, playbooks, and release readiness processes

The Perfect Fit

• 8 - 10 years in fintech / payments / B2B SaaS
• Strong experience in UAT, client onboarding, and production support
• Hands-on skills in SQL, API debugging (Postman), and log analysis (Kibana/ELK)
• Good understanding of cards, UPI flows, reconciliation, settlements, and chargebacks
• Strong stakeholder management, especially with banks/enterprise clients

Your Edge Over the Rest

• You’ve handled bank integrations or enterprise client go-lives end-to-end
• You can independently run UAT like a structured program, not just track tickets
• You’re strong at debugging financial transaction issues across APIs, logs, and data
• You bring a sharp ownership mindset and thrive in high-pressure, ambiguous environments

The Problem We’re Solving

Financial institutions today are held back by legacy systems that are slow, rigid, and expensive to scale. Launching or evolving credit, lending, and UPI products often takes months, requires heavy engineering effort, and limits the ability to create personalized customer experiences.

At the same time, customer expectations have changed - speed, flexibility, and tailored financial products are no longer optional. Banks and fintechs need infrastructure that allows them to innovate quickly, adapt continuously, and scale without friction.

This is where we come in.

At Vegapay, we are building modern, configurable fintech infrastructure that enables banks, NBFCs, and enterprises to design, launch, and manage credit and payment programs with ease. Our platform brings together flexibility, speed, and control - helping our partners unlock new growth opportunities and deliver personalized banking experiences at scale.

The Opportunity Ahead

• Work on cutting-edge credit & payments infrastructure
• High ownership, high impact role
• Fast-growing fintech with strong learning and growth opportunities