Technology Specialist - O365 Admin-L2

SHI; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

SHI is seeking an experienced Technology Specialist - O365 in Hyderabad to design, implement, and optimize Microsoft 365 cloud and collaboration environments for enterprise customers.

The role involves migrations, deployment, and ongoing support across Exchange Online, Teams, SharePoint Online, OneDrive, Defender for Endpoint, and Purview, with Azure and SCCM/MECM responsibilities. A strong focus on customer engagement and MSP projects is required.

Qualifications

• 4+ years of experience in Microsoft 365 administration and cloud environments.
• Strong hands-on experience with O365 migrations and tenant-to-tenant moves.
• Experience delivering enterprise Microsoft 365 solutions for customers.

Responsibilities

• Design, implement, and support Microsoft 365 solutions for customers and internal teams.
• Administer Microsoft 365/Office 365 services and collaboration tools.
• Perform tenant-to-tenant migrations and Google Workspace to Microsoft 365 migrations.
• Manage Exchange Online, Teams, SharePoint Online, and OneDrive services.
• Administer Defender for Endpoint and Microsoft Purview for compliance and governance.
• Handle Azure resource management and SCCM/MECM packaging and OS deployment.
• Monitor and optimize environments; lead or contribute to MSP projects and migrations.
• Collaborate with customers, L1 teams, vendors, and engineering for incidents and changes.

Skills

Microsoft 365 Admin

Office 365

Azure

Microsoft Teams

SharePoint Online

OneDrive

Exchange Online

Microsoft Defender for Endpoint

Microsoft Purview

SCCM/MECM

OS Deployment

O365 Migration

Tenant-to-Tenant Migration

G Suite to O365 Migration

Job description

Job Title: Technology Specialist - O365

Level: L2

Exp: 4+ Yrs

Location : Hyderabad

Shift : 24 /7

Skills : Microsoft 365, Office 365, Exchange Online, Azure, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Defender for Endpoint, Microsoft Purview, SCCM/MECM, Application Packaging, OS Deployment, O365 Migration, Tenant-to-Tenant Migration, G Suite to O365 Migration

Job Overview

We are looking for an experienced Microsoft 365 Admin / Technology Specialist - O365 to manage, support, configure, implement, and optimize Microsoft cloud and collaboration environments. The candidate will work closely with customers, L1 teams, vendors, and internal engineering teams to deliver enterprise Microsoft solutions and support managed services.

Key Responsibilities

• Design, implement, configure, and support Microsoft 365 solutions for customers and internal environments.
• Administer and manage Microsoft 365 / Office 365 services, applications, and collaboration tools.
• Perform O365 tenant-to-tenant migrations and G Suite/Google Workspace to Microsoft 365 migrations.
• Manage and troubleshoot Exchange Online, Microsoft Teams, SharePoint Online, OneDrive and related M365 services.
• Manage and administer Microsoft Defender for Endpoint.
• Manage and administer Microsoft Purview, including compliance and data governance capabilities.
• Perform Azure resource management and administration.
• Handle SCCM/MECM application packaging, deployment, and OS deployment.
• Monitor, troubleshoot, and optimize Microsoft environments to ensure optimal performance.
• Lead or contribute to MSP projects, service improvement initiatives, migrations, and customer requests.
• Work directly with customers on incidents, change requests, status meetings, projects, and technical requirements.
• Develop and maintain SOPs, technical documentation, and standard processes.
• Coordinate with L1 teams and vendor support for issue resolution.
• Mentor and provide technical guidance to junior engineers and service desk teams.
• Support audits, SOW scoping, technical assessments, and solution delivery.
• Take ownership of customer Agile Cloud Engineering requests.
• Stay updated with Microsoft technologies, industry trends, and best practices.

Mandatory Skills

Microsoft 365, Office 365, Exchange Online, Azure, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Defender for Endpoint, Microsoft Purview, SCCM/MECM, Application Packaging, OS Deployment, O365 Migration, Tenant-to-Tenant Migration, G Suite to O365 Migration