Technology Architect

Accenture; Chennai District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Accenture in Chennai is seeking a Technology Architect to design and deliver technology architectures for platforms, products, or engagements. You will define solutions to meet performance, capability, and scalability needs and lead a specialist team.

The role requires 12+ years of experience in ServiceNow IT Service Management and 15 years of full-time education. You will collaborate with cross-functional teams, ensure timely delivery, and provide expert guidance on ITSM practices.

Qualifications

• Must To Have Skills: Proficiency in ServiceNow IT Service Management.
• Strong understanding of IT service management processes and best practices.
• Experience with application design and development methodologies.
• Ability to analyze and resolve complex technical issues.
• Familiarity with integration techniques and tools within ServiceNow.

Responsibilities

• Be an SME and lead the team to perform.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems that apply across multiple teams.
• Facilitate knowledge sharing sessions to enhance team capabilities.
• Monitor project progress and adjust plans as necessary to meet deadlines.

Skills

ServiceNow ITSM

Education

15 years full time education

Job description

Project Role : Technology Architect

Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs.

Must have skills : ServiceNow IT Service Management (ITSM)

Good to have skills : NA

Minimum 12 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:

As a Custom Software Engineer, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that the applications meet the required specifications and standards. You will engage in discussions to understand user needs and translate them into functional requirements, while also overseeing the development process to ensure timely delivery of high-quality solutions. Additionally, you will be responsible for troubleshooting issues and providing support to users, ensuring a seamless experience with the applications you help create.

Roles & Responsibilities:

• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Expected to provide solutions to problems that apply across multiple teams.
• Facilitate knowledge sharing sessions to enhance team capabilities.
• Monitor project progress and adjust plans as necessary to meet deadlines.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in ServiceNow IT Service Management.
• Strong understanding of IT service management processes and best practices.
• Experience with application design and development methodologies.
• Ability to analyze and resolve complex technical issues.
• Familiarity with integration techniques and tools within ServiceNow.

Additional Information:

• The candidate should have minimum 12 years of experience in ServiceNow IT Service Management.
• This position is based at our Chennai office.
• A 15 years full time education is required.
• 15 years full time education

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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