Techno-Functional Head Business Central

Defactoinfotech; Mohali; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Defactoinfotech seeks a seasoned Business Central Techno-Functional Head to own end-to-end BC ERP transformations. You will lead a global team of functional consultants, developers, and architects across Finance, SCM, Manufacturing, and Projects, aligning ERP delivery with client strategy.

You will drive strategic roadmaps, establish scalable delivery frameworks, and enable digital transformation through the Microsoft ecosystem, including Copilot for Finance and embedded analytics.

Qualifications

• 15+ years of progressive experience in Dynamics NAV/BC implementations and practice management.
• Proven track record leading large-scale Business Central transformations.
• Experience managing practice P&L, utilization, billing rates, and margins.
• Strong proficiency in AL Development and BC extension model.
• Hands-on experience with Power Platform in BC context.
• Deep understanding of Azure cloud architecture and Microsoft 365 integrations.

Responsibilities

• Define and drive the strategic vision, roadmap, and growth of the BC practice.
• Establish scalable delivery frameworks and reusable assets.
• Identify new business opportunities and support pre-sales initiatives.
• Drive innovation using Azure and Power Platform within the MS ecosystem.
• Oversee end-to-end BC solutions across multiple modules and locales.
• Champion Agile/Scrum delivery with Azure DevOps, CI/CD, and release management.
• Lead a global team of consultants and architects across BC competencies.

Skills

ERP Strategy

Solution Architecture

AL Development

Power Platform

Azure Integration

Project Leadership

Multi-country ERP

Stakeholder Management

Tools

Power BI

Dataverse

Azure DevOps

AppSource standards

Job description

We are seeking a highly experienced and strategic Business Central Techno-Functional Head to drive end-to-end ownership of Microsoft Dynamics 365 Business Central solutions across the enterprise. This role combines deep functional expertise with strong technical leadership to deliver scalable, secure, and high-performing ERP solutions aligned with business priorities.

The ideal candidate will bring a strong track record of leading large-scale ERP transformations, manage cross-functional teams, and partner with business stakeholders to enable digital transformation through the Microsoft ecosystem.

Key Responsibilities

• Define and drive the strategic vision, roadmap, and growth of the Dynamics 365 Business Central practice.


• Establish scalable delivery frameworks, reusable assets, and best practices aligned with Microsoft standards.


• Identify new business opportunities, support pre-sales initiatives, and contribute to capability positioning in the market.


• Drive innovation by leveraging the broader Microsoft ecosystem, including Azure and Power Platform.


• Ensure alignment of ERP initiatives with organizational and client business strategies.


• Architect end-to-end Business Central solutions spanning Finance, Supply Chain, Warehouse Management, Manufacturing, Projects, and Service modules.


• Define integration architectures using Microsoft Azure Integration Services, Power Platform connectors, Dataverse, and third-party APIs.


• Oversee AL (Application Language) development governance, extension design, and adherence to Microsoft's AppSource-compliant development standards.


• Lead delivery of complex, multi-entity, multi-currency, and multi-country implementations including localizations and regulatory compliance.


• Champion Agile/Scrum delivery practices using Azure DevOps for project tracking, CI/CD pipelines, and release management.

Delivery & Program Management

• Oversee multiple ERP programs, ensuring on-time, high-quality delivery within scope and budget.


• Establish governance models, delivery frameworks, and quality benchmarks.


• Manage risks, dependencies, and stakeholder expectations across complex engagements.

Team Leadership & Capability Development

• Build, mentor, and lead a high-performing team of functional consultants, developers, and solution architects across all Business Central competency areas.


• Drive a culture of continuous innovation, knowledge sharing, and excellence aligned to Microsoft's cultural values: Growth Mindset, Inclusion, and One Microsoft.


• Conduct structured performance reviews, career development planning, and competency gap analysis for team members at all levels.

Client Engagement & Stakeholder Management

• Serve as the Executive Sponsor and trusted advisor for strategic accounts, engaging C-suite stakeholders (CFO, COO, CIO) on transformation roadmaps.


• Lead Executive Business Reviews (EBRs), Quarterly Business Reviews (QBRs), and success milestone presentations.


• Manage escalations, risk mitigation, and project health with disciplined use of Microsoft's Customer Success frameworks.


• Champion adoption of Business Central's latest capabilities including Copilot for Finance, AI-powered forecasting, and embedded analytics.

Required Qualifications

• 15+ years of progressive experience in Microsoft Dynamics NAV / Dynamics 365 Business Central implementations and practice management.


• Proven track record of leading large-scale, complex Business Central transformations across diverse industry verticals.


• Demonstrated experience in managing practice P&L, utilization, billing rates, and margin governance.


• Expertise across core Business Central functional areas: Finance, SCM, Inventory, Warehouse, Manufacturing, Projects, and Service.


• Strong proficiency in AL Development, Business Central extension model, and API/web services integration.


• Hands-on experience with Microsoft Power Platform (Power BI, Power Automate, Power Apps) in the context of Business Central.


• Deep understanding of Azure cloud architecture, Azure AD, and Microsoft 365 ecosystem integrations.


• Experience working within the Microsoft Partner ecosystem (CSP, LSP, ISV) and co-selling with Microsoft field teams.


• Demonstrated leadership experience managing global or distributed teams.


• Strong stakeholder management and communication skills.

Key Skills

Microsoft Dynamics 365 Business Central | Microsoft Dynamics NAV | ERP Implementation | ERP Strategy | Solution Architecture | AL Development | Microsoft Azure | Microsoft Power Platform | Enterprise Integration | Practice Management

Why Join Us

• Opportunity to lead enterprise-scale transformation initiatives.


• Work within a cutting-edge Microsoft technology ecosystem.


• Collaborate with high-impact leadership and global teams.


• Drive innovation and shape the future of ERP within the organization.