Technical Writer

Veradigm LLC; Pune District; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Quarterly Company-Wide Recharge Days

Flexible Work Environment

Tuition Reimbursement Program

Job summary

Veradigm LLC is seeking a Technical Writer to create and maintain user-focused technical documentation. The ideal candidate will work in a hybrid environment, collaborating with diverse teams to develop structured online help content using MadCap Flare.

Applicants should have 2–6 years of relevant experience, a Bachelor’s degree in Technical Communication or a related field, and a strong understanding of documentation best practices. Benefits include a flexible work environment and quarterly recharge days.

Qualifications

• 2–6 years of professional technical writing experience in a technology-driven environment.
• Proven experience creating clear, structured, and user-centric technical documentation.
• Basic understanding of HTML, CSS, XML, and Markdown is a plus.

Responsibilities

• Create, edit, and maintain user-focused technical documentation.
• Develop online help content using MadCap Flare and related tools.
• Collaborate with teams to gather and validate technical information.

Skills

Technical documentation

Agile methodologies

MadCap Flare

Azure DevOps

Strong communication skills

Education

Bachelor’s degree in Technical Communication or related field

Tools

MadCap Flare

Azure DevOps

Jira

Confluence

Job description

## Technical WriterApplyremote type: Hybridlocations: Pune, Indiatime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR10600**Key Responsibilities*** Create, edit, and maintain clear, concise, and user-focused technical documentation, including: + Online help systems + User guides + Release notes + Process documentation + Knowledge base articles + Workflow documentation* Develop and publish structured online help content using **MadCap Flare** and related documentation tools.* Collaborate with software engineers, product managers, QA teams, business analysts, and subject matter experts to gather and validate technical information.* Translate complex technical concepts and workflows into easy-to-understand content for technical and non-technical users.* Ensure documentation quality, consistency, usability, and adherence to established style guides, templates, and documentation standards.* Manage documentation through the complete content lifecycle, including planning, drafting, reviews, revisions, approvals, publishing, and maintenance.* Maintain and organize documentation repositories, content structures, reusable assets, and version-controlled documentation.* Utilize **Azure DevOps** to track documentation tasks, sprint deliverables, defects, and release activities.* Understand and document end-to-end application workflows, business processes, and system interactions beyond feature-level functionality.* Review and update documentation to reflect software enhancements, product changes, bug fixes, and evolving business requirements.* Participate actively in Agile/Scrum ceremonies and align documentation deliverables with product release schedules.* Contribute to continuous improvement initiatives related to documentation processes, tooling, content strategy, and user experience.* Effectively manage priorities, timelines, and multiple concurrent assignments while consistently meeting deadlines.**Required Qualifications & Skills*** Bachelor’s degree in Technical Communication, English, Computer Science, Information Systems, Business, or a related field; equivalent professional experience may be considered.* 2–6 years of professional technical writing experience in a software development or technology-driven environment.* Proven experience creating clear, structured, and user-centric technical documentation.* Hands-on experience with **MadCap Flare** for developing and maintaining online help systems and documentation deliverables.* Strong understanding of documentation best practices, information architecture, and content organization.* Experience working in Agile/Scrum development environments.* Familiarity with **Azure DevOps**, Jira, Confluence, or similar collaboration and tracking tools.* Strong written, verbal, and interpersonal communication skills.* Ability to work independently with minimal supervision while managing multiple priorities.* Strong analytical and problem-solving skills with attention to detail.* Experience documenting: + Software applications + APIs + System workflows + Business processes + Enterprise applications* Basic understanding of HTML, CSS, XML, Markdown, or structured authoring concepts is a plus.* Experience with version control systems such as TFS/Git is an added advantage.* Exposure to Materials Management, Supply Chain, ERP, or Healthcare systems is preferred.**Benefits**Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.* Quarterly Company-Wide Recharge Days* Flexible Work Environment (Hybrid)* Peer-based incentive “Cheer” awards* Tuition Reimbursement ProgramTo know more about the benefits and culture at Veradigm, please visit the links mentioned below: -https://veradigm.com/about-veradigm/careers/benefits/https://veradigm.com/about-veradigm/careers/culture/#LI-SL1 #LI-HybridVeradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.Thank you for reviewing this opportunity! Does this look like a great match for your skill set? If so, please scroll down and tell us more about yourself!