Technical Writer

Birlasoft; Bengaluru; On-site; INR 500,000 - 800,000; Full time

Job summary

Birlasoft in Bengaluru, India seeks a skilled Technical Writer to craft clear manuals, guides, and API references for our technical products. You will collaborate with SMEs, engineers, product managers, and cross-functional teams to ensure accuracy and usability.

You will simplify complex concepts for non-technical audiences, maintain content repositories, and align documentation with style standards. The role emphasizes usability reviews and content planning across knowledge bases.

Qualifications

• Craft clear, concise documentation (manuals, guides, API references) for technical products.

Responsibilities

• Research product features and gather info from SMEs to develop comprehensive documentation.
• Write, edit, and maintain a variety of documentation types: user manuals, installation guides, troubleshooting procedures, API references, and technical specifications.
• Simplify complex technical concepts for non-technical audiences.
• Collaborate with engineers, developers, and product managers to clarify content and meet documentation standards.
• Ensure consistency in style, tone, format, and documentation architecture across all materials.
• Conduct usability reviews or incorporate feedback to improve document clarity and effectiveness.
• Develop and maintain documentation plans, templates, and content repositories (knowledge bases).

Job description

Area(s) of responsibility

Technical Writer: The Technical Writer crafts clear, concise documentation—like manuals, guides, and API references—for technical products and processes. They collaborate closely with subject matter experts (SMEs), engineers, product managers, and cross-functional teams to ensure accuracy, consistency, and usability of content across audiences.

Key Responsibilities

• Research product features and gather info from SMEs to develop comprehensive documentation.
• Write, edit, and maintain a variety of documentation types: user manuals, installation guides, troubleshooting procedures, API references, and technical specifications.
• Simplify complex technical concepts into language that suits non-technical audiences.
• Collaborate with engineers, developers, and product managers to clarify content and meet documentation standards.
• Ensure consistency in style, tone, format, and documentation architecture across all materials.
• Conduct usability reviews or incorporate feedback to improve document clarity and effectiveness.
• Develop and maintain documentation plans, templates, and content repositories (knowledge bases).