Technical Writer

Greytip Software Private Limited; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Greytip Software Private Limited is seeking a Technical Writer with 5+ years of experience to create and maintain user manuals, installation guides, and training materials for software and cybersecurity-focused solutions.

You will collaborate with product managers, engineers, and cybersecurity experts to translate complex technical concepts into clear, user-friendly content, develop online help and knowledge base articles, and ensure documentation quality across platforms such as Word,

Qualifications

• Experience in creating User Manuals, Installation Guides, Troubleshooting Guides, and Training Materials.
• Strong technical documentation skills across software and hardware.
• Ability to translate complex concepts into user-friendly content.
• Experience with cybersecurity documentation is a plus.
• Excellent written and verbal communication.
• Detail-oriented with adherence to standards.

Responsibilities

• Create and maintain User Manuals, Installation Guides, Troubleshooting Manuals, and Training Materials.
• Develop training slides and video-based learning content.
• Collaborate with product managers, engineers, and cybersecurity experts for accurate documentation.
• Simplify complex technical concepts into user-friendly content.
• Develop online help systems, FAQs, and knowledge base articles.
• Review and update documentation based on product changes and feature updates.
• Ensure consistency, clarity, and adherence to documentation standards.
• Prepare documents using Word, PowerPoint, PDF tools, and related platforms.
• Create documentation accessible for both technical and non-technical users.

Skills

Technical writing

User manuals

Installation guides

Troubleshooting guides

Training materials

Plain language

Cybersecurity knowledge

Clear communication

Attention to detail

Tools

Microsoft Word

PowerPoint

PDF editors

Documentation tools

Job description

• Looking for a Technical Writer with 5+ years of experience
• Candidate should be detail-oriented with strong technical documentation skills
• Experience in software, hardware, cybersecurity, or software solutions documentation is required

Key Responsibilities

• Create and maintain User Manuals, Installation Guides, Troubleshooting Manuals, and Training Materials
• Develop training slides and video-based learning content
• Collaborate with product managers, engineers, and cybersecurity experts for accurate documentation
• Simplify complex technical concepts into user-friendly content
• Develop online help systems, FAQs, and knowledge base articles
• Review and update documentation based on product changes and feature updates
• Ensure consistency, clarity, and adherence to documentation standards
• Prepare documents using Word, PowerPoint, PDF tools, and related platforms
• Create documentation accessible for both technical and non-technical users

Mandatory Skills

• Strong experience in technical documentation for software and hardware products
• Expertise in creating User Manuals, Installation Guides, Troubleshooting Guides, and Training Materials
• Proficiency in Microsoft Word, PowerPoint, PDF editors, and documentation tools
• Experience in creating training slides and videos
• Good understanding of cybersecurity products and software solutions
• Ability to convert technical information into simple, user-friendly language
• Knowledge of cybersecurity standards, protocols, and frameworks
• Excellent written and verbal communication skills
• Strong attention to detail and documentation quality standards