Technical Trainer

IT By Design; Dadri; On-site; INR 900,000 - 1,400,000; Full time

Job summary

IT By Design seeks an experienced Technical Trainer to drive capability development across our workforce. This role will design, develop, and deliver high-impact technical trainings aligned with our bootcamp curriculum, evolving technologies, and business needs, with hands-on expertise in the Microsoft ecosystem, infrastructure, cloud, security, and modern workplace tools, plus AI-driven learning.

You will create end-to-end training programs, learning paths, labs, assessments, and certification

Qualifications

• Proven experience in technical training, mentoring, or knowledge transfer roles.
• Strong communication, presentation, and facilitation skills.
• Ability to simplify complex technical concepts for diverse audiences.
• Strong content creation and instructional design skills.
• Proficient in Word, Excel, and PowerPoint.

Responsibilities

• Design and deliver end-to-end technical training programs.
• Create structured training schedules, learning paths, and agendas.
• Deliver instructor-led sessions, bootcamps, and workshops for engineers.
• Customize training interventions based on skill gaps and learner needs.

Skills

Technical training

Instructional design

Microsoft ecosystem

LMS experience

AI in training

Tools

LMS platforms

Office Suite

Job description

Posted On 17 Jul 2026

End Date 17 Aug 2026

Required Experience 5 - 15 years

Skills

Skill

Job Description

Role Overview

We are seeking an experienced and passionate Technical Trainer to drive capability development across our workforce. This role will be responsible for designing, developing, and delivering high-impact technical trainings aligned with our current bootcamp curriculum, evolving technologies, and business needs. The ideal candidate will bring strong hands-on expertise across the Microsoft ecosystem, infrastructure technologies, cloud, security, and modern workplace tools, along with the ability to integrate AI-driven learning and digital training methodologies.

Key Responsibilities

Training Design & Delivery

• Design and implement end-to-end technical training programs aligned with organizational requirements and current curriculum.
• Create structured training schedules, learning paths, and classroom/virtual agendas.
• Deliver engaging instructor-led sessions, bootcamps, and workshops for engineers.
• Customize training interventions based on skill gaps and learner needs.

Content Development

• Develop high-quality technical learning content (presentations, labs, SOPs, assessments, simulations).
• Build scenario-based troubleshooting labs aligned with real-world support use cases.
• Continuously update content to reflect latest technologies, tools, and best practices.
• Collaborate with SMEs/Stakeholders to ensure accuracy and relevance of training content.

Bootcamp & Capability Building

• Deliver and enhance training aligned with current curriculum covering:
  • End User Computing & Desktop Support troubleshooting
  • Windows Server administration and roles/services
  • Networking fundamentals (DNS, DHCP, IP concepts)
  • Security & Compliance (M365 Security, Endpoint, Threat Protection)
  • Drive hands-on labs, assessments, and certification readiness programs.

AI & Emerging Technologies

• Stay updated with AI trends and tools applicable to IT support and training.
• Integrate AI-based learning approaches (e.g., copilots, automation, adaptive learning tools).

Learning Management System (LMS)

• Manage and utilize LMS for:
  • Course creation and publishing
  • Learner tracking and reporting
  • Certification workflows
  • Develop self-paced learning modules and digital courses for scalability.
• Measure training effectiveness through assessments, feedback, and performance metrics.
• Analyse results and continuously improve training delivery and content.
• Maintain training documentation, reports, and dashboards.
• Maintain up-to-date technical knowledge by:
  • Attending workshops and certifications
  • Reviewing industry publications
  • Participating in internal knowledge-sharing

Technical Skills & Experience

Microsoft Ecosystem

• Microsoft Entra ID (Azure AD), Identity & Access Management

Windows & Infrastructure

• VPN, printer, and shared drive troubleshooting

Networking

• Network troubleshooting tools (PING, TRACERT, NSLOOKUP, etc.)
• Hybrid environments (AD Connect, Sync, SSO)

Security

• Endpoint and network security concepts
• Microsoft 365 security & compliance
• Threat protection, phishing, malware awareness

Backup & Disaster Recovery

• Knowledge of enterprise backup tools and best practices

Firewall & Basic Security Infrastructure

• Understanding of firewall concepts and configurations

Additional Capabilities

• Strong understanding of AI tools and their application in training
• Experience with Learning Management Systems (LMS) and digital course creation
• Knowledge of modern instructional design practices and tools

Candidate Requirements

• Proven experience in technical training, mentoring, or knowledge transfer roles
• Strong communication, presentation, and facilitation skills
• Ability to simplify complex technical concepts for diverse audiences
• Strong content creation and instructional design skills
• Expert proficiency in Word, Excel, and PowerPoint

Preferred Qualifications

• Certifications in Microsoft (M365, Azure, Windows Server)
• Experience in handling bootcamps or structured training programs
• Exposure to automation, scripting, or AI tools is an advantage