Technical Support Specialist-Only Hyd local

Live Connections; Hyderabad; On-site; INR 270,000 - 320,000; Full time

Benefits offered by this job

Performance allowances

Shift allowances

On-site Mysore training

Job summary

Live Connections in Hyderabad is hiring freshers for a technical support role. You will handle customer queries via chat and email, and assist with troubleshooting under guidance.

The position requires a technical background (BE/BTech/BCA), good English, and typing speed. Training is in Mysore for 2 months; work is in office with 24/7 rotational night shifts.

Qualifications

• Freshers with technical background and good English required.
• Minimum typing speed of 30 WPM.
• 2 months training in Mysore prior onboarding.

Responsibilities

• Handle customer queries via chat and email.
• Troubleshoot basic technical issues.
• Provide technical support and elevate complex cases when required.

Skills

English communication

Typing 30 WPM

Basic computer skills

Troubleshooting

Education

B.E./B.Tech/BCA (Technical background)

Job description

Hiring Freshers Technical Support (Blended)

Location: Hyderabad

Experience: Freshers (hidden_mobile6 Pass-outs)

CTC: Up to 2.2 LPA + 5K Performance Allowances + Shift Allowances

Work Mode: Work From Office

Eligibility:

• B.E./B.Tech/BCA (Technical Background)
• Good English communication skills
• Basic computer and troubleshooting knowledge
• Minimum typing speed of 30 WPM

Job Role:

• Handle customer queries via chat and email
• Troubleshoot basic technical issues
• Provide technical support and elevate complex cases when required

Mandatory:

• 2 months training in Mysore
• Comfortable with 24/7 rotational/night shifts
• Work From Office only
• Original academic documents required for onboarding

Interview Process: HR Screening Assessment Technical/Communication Interview Operations Interview

Immediate joiners preferred.