Technical Support Engineer

Tech Mahindra; Pune District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Tech Mahindra in Pune seeks a technically strong SDET/Test Architect to ensure software quality through automation and expert QE practices. You will design frameworks, write automated scripts and guide teams in defect resolution.

Ideal candidates have 7–10 years in QE or SDET roles, strong Java/Python/C# skills, and experience with Selenium, JUnit/TestNG. Location: Pune, India. Candidates collaborate across cross-functional teams.

Qualifications

• Bachelor's degree in Computer Science, Engineering or related field.
• 7–10 years of experience in technical support, QE or SDET roles.
• Strong knowledge of test automation and QE practices.

Responsibilities

• Provide technical support to clients and internal teams for software issues.
• Develop and maintain automated test scripts to ensure quality and reliability.
• Collaborate with developers to identify and resolve defects.
• Design test strategies and frameworks aligned with project needs.
• Conduct root cause analysis and improve product quality.
• Participate in code reviews and mentor junior staff.
• Stay updated on trends in test automation and QE.

Skills

SDET

Test Architect

Automation

Programming

Education

Bachelor's degree in CS/Engineering

Tools

Selenium

JUnit

TestNG

Jenkins

Git

Job description

Job Description

Skill Set :

SDET/Test Architect

Total Experience :

8.00 to 12.00 Years

No of Openings :

1

Job Post Date :

13/08/2026

Job Expiry Date :

31/10/2026

Domain :

IT

Location :

PUNE [India]

Job Reference No :

4101637

Job Summary

Job Title: Technical Support Engineer

Location: TechM Pune Sharda

Years of Experience: 7 10 Years

Job Summary:

We are seeking a highly skilled Technical Support Engineer with a strong background in Quality Engineering (QE), Test Automation, and Software Development Engineer in Test (SDET) practices. The ideal candidate will be responsible for providing exceptional technical support while ensuring the highest quality standards in our software products. This role requires a deep understanding of test automation frameworks and the ability to troubleshoot complex technical issues effectively.

Responsibilities:

• Provide technical support to clients and internal teams, addressing issues related to software functionality and performance.
• Develop and maintain automated test scripts to ensure software quality and reliability.
• Collaborate with development teams to identify, document, and resolve software defects.
• Design and implement test strategies and frameworks that align with project requirements.
• Conduct root cause analysis for defects and provide actionable insights to improve product quality.
• Participate in code reviews and provide feedback on testability and quality aspects of the code.
• Train and mentor junior team members on best practices in test automation and quality engineering.
• Stay updated with the latest industry trends and technologies related to test automation and quality assurance.

Mandatory Skills:

• Proven experience as a Software Development Engineer in Test (SDET) or Test Architect.
• Strong knowledge of test automation tools and frameworks (e.g., Selenium, JUnit, TestNG).
• Experience with programming languages such as Java, Python, or C#.
• Solid understanding of software development life cycle (SDLC) and agile methodologies.
• Excellent problem solving skills and attention to detail.
• Strong communication skills, both verbal and written.

Preferred Skills:

• Experience with performance testing tools (e.g., JMeter, LoadRunner).
• Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI).
• Knowledge of cloud platforms (e.g., AWS, Azure) and their testing implications.
• Experience in working with cross functional teams in a fast paced environment.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 7 10 years of experience in technical support, quality engineering, or related roles.
• Relevant certifications in software testing or quality assurance are a plus.