Technical Support Engineer

Emerson; Chengalpattu; On-site; INR 300,000 - 420,000; Full time

Job summary

Emerson in India is seeking a Service Engineer to manage customer contracts, perform preventive maintenance visits, and document reports while delivering on-site remedial support in the region. The role requires 0–2 years of service experience, a technical qualification, and the ability to travel up to 75% within the country.

Strong communication in Hindi and English, the ability to work with minimum supervision, and a commitment to safety and quality are essential.

Qualifications

• 0–2 years experience in service.
• Ability to work with minimum supervision.
• Willing to travel approximately 75% (within country and region).

Responsibilities

• Perform preventative maintenance visits and document reports.
• Manage customer contracts and provide on-site remedial support.
• Ensure non-warranty replacements are delivered on time.
• Document and track customer valve returns and ensure proper servicing.
• Coordinate with service and cross-functional teams for service activities.
• Follow safety requirements for equipment design, troubleshooting and operation.
• Submit service reports and solutions to customers on time.

Skills

Service experience

Excellent communication

Willing to travel

Minimum supervision

Hindi & English proficiency

Education

B.E./B.Tech or Diploma / ITI or any degree

Job description

Job Description:

In this Role, Your Responsibilities Will Be:

• Ensure to comply with the companys safety, health and environmental management regulations.
• Manage customer contracts by performing preventative maintenance visits, documenting / delivering reports and providing on-site remedial support.
• Ensure non-warranty replacement to customers for respective region on time.
• Customer return valve Document tracking and ensure proper service and return to customer.
• Co-ordination with Service Team and cross-functional teams for Service Activity
• Understanding and following safety requirements for equipment design, troubleshooting, and operation.
• Ensuring proper shutdown service activity with documentation and feedback from Customer end
• Ensure Warranty/ Non-warranty replacement to customers for respective region on time.
• Timely submission of service report and solutions provided to the customers.
• B.E/B. Tech /Diploma /ITI or any degree
• Ability to work in with minimum supervision
• 0-2 years experience in service
• Physical demands:
  • Must be able to lift to 3 Kilogram weight.
  • Must be able to distinguish colors

Work environment:

Manufacturing environment

Who You Are:

You stay aligned with your goals and stay productive. You use systems and technology to stay on track

Preferred Qualifications that Set You Apart:

• Experience in Solenoid valves handling, and Knowledge of field instrumentation pressure, Flow & Temperature.
• Proficiency in Hindi and English language.
• Willing to travel approximately 75% (within country and region).
• Excellent written and verbal communication skills.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee well‑being. We prioritize providing competitive benefits plans, a variety of medical insurance plans, an Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time‑off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award‑winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavour.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

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