Technical Support Engineer

Archance HR; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

Digisol is a hardware company specializing in IT networking and telecommunications equipment, seeking a competent network engineer. Responsibilities include configuring TCP/IP networks, troubleshooting routers, switches, and firewalls, and assisting users with complex technical issues.

The candidate should have strong knowledge of DNS/DHCP/VLANs, hand-on CRM/ticketing experience, and able to explain technical concepts to non-technical users. Full-time with possible contract terms in Bengaluru.

Qualifications

• UG qualifications include B.Sc in Electronics or B.Tech/B.E. in Electronics & Communication Engineering, EEE, or related fields.
• PG qualifications include MCA or M.Tech/MS/M.Sc in Electronics or Telecommunication.

Skills

TCP/IP

DNS

DHCP

VLANs

VPN configurations

Router troubleshooting

Switch troubleshooting

Firewall troubleshooting

CRM systems

Explain to non-technical users

Education

B.Sc Electronics

B.Tech / B.E. (ECE/EEE)

Electrical & Electronics Eng

Electronics & Computer Eng

BCA (Computer Applications)

MCA

M.Tech (Electronics/Telecom)

MS/M.Sc in Electrical/Electronics

Job description

Deep knowledge of TCP/IP, DNS, DHCP, VLANs, and VPN configurations
Hands-on experience troubleshooting routers, switches, and firewalls
Experience with CRM/ticketing systems, ability to explain complex technical issues to non-technical users

Employment Type

Full Time, Temporary/Contractual

Role Category

Hardware and Networks - Other

Education

UG: B.Sc in Electronics, B.Tech / B.E. in Electronics and Communication Engineering (ECE), Electrical and Electronics Engineering (EEE), Electronics And Computer Engineering, Electronics, Electrical, B.C.A. in Computer Applications (General)

PG: MCA in Computers, M.Tech in Electronics/Telecommunication, Mechanical, Electrical, MS/M.Sc(Science) in Electrical Engineering, Electronics

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Digisol is primarily hardware company specializing in IT networking and telecommunications equipment

Company Info

Address: Bangalore, Electronic city