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Job summary
Blackboxgps in Chandigarh is urgently hiring a Cluster In-Charge / Virtual Technical Assistant to support and manage service operations. The ideal candidate should have a diploma in Electrical, Electronics, or Mechanical engineering, with a minimum of 1 year of experience. Responsibilities include coordinating field service engineers, customer queries management, and data maintenance using MS Excel. Strong interpersonal, communication skills are essential. Male and female candidates are welcome to apply.
Qualifications
Minimum 1 year of relevant experience.
Strong interpersonal and customer handling skills.
Good communication skills (both verbal and written).
Basic working knowledge of MS Excel.
Responsibilities
Manage and coordinate with service engineers working in the field.
Handle customer queries and ensure prompt resolution of service-related issues.
Act as a point of contact between customers and the service team.
Maintain and update data using MS Excel and ensure accurate record-keeping.
Monitor field operations and ensure timely service delivery.
Provide virtual assistance and technical coordination as required.
Skills
Interpersonal skills
Customer handling
Communication skills
MS Excel
Education
Diploma in Electrical, Electronics, or Mechanical
Job description
### EducationEnsure safety and efficiency in educational transportation.### EducationEnsure safety and efficiency in educational transportation.# Technical Services Team Leader – GPS DevicesJob Description: Cluster In-Charge / Virtual Technical Assistant Experience: Minimum 1 year Qualification: Diploma in Electrical, Electronics, or Mechanical Location: Chandigarh Employment Type: Full-time Job Summary: We are urgently hiring for the role of Cluster In-Charge / Virtual Technical Assistant to support and manage service operations efficiently. The ideal candidate will be proactive, smart, and capable of handling a team of field service engineers while maintaining effective communication with customers. Key Responsibilities: • Manage and coordinate with service engineers working in the field. • Handle customer queries and ensure prompt resolution of service-related issues. • Act as a point of contact between customers and the service team. • Maintain and update data using MS Excel and ensure accurate record-keeping. • Monitor field operations and ensure timely service delivery. • Provide virtual assistance and technical coordination as required. Candidate Requirements: • Minimum 1 year of relevant experience. • Diploma in Electrical, Electronics, or Mechanical engineering. • Strong interpersonal and customer handling skills. • Good communication skills (both verbal and written). • Basic working knowledge of MS Excel. • Male and Female candidates are welcome to apply.You can contact at 7087180853.## Apply for this position