GPS Hardware Specialist

Zigsaw; Valsad District; On-site; INR 400,000 - 700,000; Full time

Job summary

Zigsaw in India seeks a skilled GPS installation specialist to guide partners through device installation and wiring for cars, buses, trucks, and other vehicles, including SMS configuration and device models. You will develop manuals, quick-start guides, wiring diagrams, and FAQs, and you will train new partners and onboard new device models with proper documentation.

Collaborating with OEMs and software teams, you will relay hardware integration issues and contribute to ongoing improvements

Qualifications

• Diploma/Degree in Electronics, Electrical, Automobile Engineering, or related field.
• 2+ years of hands-on experience with GPS tracking devices, vehicle wiring, and installation (GPS/fleet management).
• Strong understanding of automotive electrical systems and practical knowledge of GPS/GPRS configuration via SMS commands.
• Ability to write clear, structured technical documentation and communicate effectively with non-technical partner staff.
• Willingness to travel occasionally for on-site support/training if required.
• Pluses: experience in dealer/B2B networks, basic understanding of device-to-server data flow, training video creation, and multilingual abilities (English/Hindi).

Responsibilities

• Guide partners through correct GPS device installation for various vehicle types (cars, buses, trucks, two-wheelers, heavy machinery).
• Provide wiring diagrams and support for power, ground, relays, immobilizers, panic buttons, fuel sensors, temperature sensors, RFID, cameras, and OBD dongles.
• Assist partners with device setup via SMS commands, GPRS/APN settings, and server IP/port configurations.
• Maintain a reference library of SMS commands across device models.
• Create and maintain user manuals, quick-start guides, wiring diagrams, FAQs, troubleshooting guides, and SOPs.
• Conduct training sessions for new partners/installers and onboard new device models.

Skills

GPS tracking devices

Vehicle wiring

Installation

Technical documentation

Communication

Travel willingness

Multilingual abilities

Education

Diploma/Degree in Electronics, Electrical, Automobile Engineering, or related field

Job description

Key Responsibilities:

• Partner Installation & Wiring Support: Guide partners through correct GPS device installation for various vehicle types (cars, buses, trucks, two-wheelers, heavy machinery). Provide wiring diagrams and support for power, ground, relays, immobilizers, panic buttons, fuel sensors, temperature sensors, RFID, cameras, and OBD dongles.
• Configuration & SMS Commands: Assist partners with device setup via SMS commands, GPRS/APN settings, and server IP/port configurations. Maintain a reference library of SMS command sets across supported device models.
• Documentation & Knowledge Base: Create and maintain user manuals, quick-start guides, wiring diagrams, and SMS command sheets. Build internal/external FAQs, troubleshooting guides, and SOPs.
• Partner Training & Enablement: Conduct training sessions for new partners/installers and onboard new device models with proper documentation.
• Cross-Functional Coordination: Liaise with device OEMs for hardware/firmware updates and collaborate with software/platform teams to relay hardware-related integration issues.

Requirements:

• Diploma/Degree in Electronics, Electrical, Automobile Engineering, or related field (or equivalent hands-on experience).
• 2+ years of hands-on experience with GPS tracking devices, vehicle wiring, and installation (preferably in GPS/fleet management).
• Strong understanding of automotive electrical systems and practical knowledge of GPS/GPRS configuration via SMS commands.
• Ability to write clear, structured technical documentation and communicate effectively with non-technical partner staff.
• Willingness to travel occasionally for on-site support/training if required.
• Pluses: Support experience in dealer/B2B networks, basic understanding of device-to-server data flow, experience creating training videos, and multilingual abilities (e.g., English/Hindi).