Technical Sales Support Lead

Pakka Limited; Faizabad; On-site; INR 1,500,000 - 2,400,000; Full time

Job summary

PAKKA Limited in India seeks a Technical Sales Lead – Paper Solutions to blend pulp and paper know-how with consultative selling and problem solving. You will drive market growth by building a robust pipeline across mills, converters, packaging firms, printers, and end users, and lead product trials and evaluations.

The role requires a Bachelor's in Engineering (Paper Technology or related) and 5–8 years in technical sales in the pulp and paper sector.

Qualifications

• Bachelor’s in Engineering, preferably Paper Technology or related discipline.
• 5–8 years in technical sales, application support, or after-sales service in the pulp and paper industry.
• Strong understanding of paper grades, processes, and product applications.
• Proven consultative selling, negotiation, and key account management abilities.
• Proficient in Excel, PowerPoint, CRM, and sales reporting tools.

Responsibilities

• Drive market growth by building and converting a robust sales pipeline across mills, converters, packaging firms, printers, and end users.
• Deliver technical solutions by understanding customer requirements and recommending paper grades and applications.
• Lead product trials, evaluations, and performance reviews to ensure customer acceptance.
• Own root-cause analysis and corrective actions for quality and application concerns.
• Grow strategic accounts and enable cross-selling and upselling.
• Collaborate with Production, Quality, R&D, Logistics, and Finance to meet commitments.

Skills

Consultative selling

Negotiation

Key account management

Technical problem-solving

Sales forecasting

Education

Bachelor’s in Engineering (Paper Technology or related)

Tools

Excel

PowerPoint

CRM platforms

Job description

Turn Technical Expertise into Customer Value. Drive Growth with PAKKA.

At PAKKA Limited , we believe great sales go beyond selling aproduct—they create value through the right solutions, strong partnerships, anda deep understanding of customer needs.

We’re looking for a Technical Sales Lead – Paper Solutions whocan combine strong pulp and paper industry expertise with consultative selling,technical problem-solving, and a customer-first approach to drive profitablegrowth and build lasting customer relationships.

What You’ll Lead:

• Drive Market Growth: Build and convert a robust sales pipeline across paper mills,converters, packaging companies, printers, and end users.
• Deliver Technical Solutions: Understand customer requirements and recommend the right papergrades, applications, and product solutions.
• Enable Customer Success: Lead product trials, technical evaluations, and performancereviews to ensure successful application and customer acceptance.
• Own Problem Resolution: Drive root-cause analysis and corrective actions for quality andapplication concerns, ensuring timely closure and customer confidence.
• Grow Strategic Accounts: Strengthen key customer relationships, unlock new businessopportunities, and drive repeat business, cross-selling, and upselling.
• Champion Cross-FunctionalExcellence: Partner with Production,Quality, R&D, Logistics, and Finance to deliver on customercommitments.
• Translate Insights intoAction: Track market trends,competitor intelligence, sales forecasts, and customer insights to supportinformed business decisions.

What Success Looks Like:

• Achieving sales, revenue,margin, and profitability targets.
• Converting new customers andexpanding existing accounts.
• Accelerating product trials,application approvals, and complaint resolution.
• Building long-term customerpartnerships through responsive service and dependable execution.
• Strengthening collaborationacross teams to deliver a seamless customer experience.

What You Bring:

• A Bachelor’s degree inEngineering, preferably in Paper Technology, Pulp and Paper Technology, ora related discipline.
• 5–8 years of experience in technical sales, application support, or after-sales servicewithin the pulp and paper industry.
• Strong understanding ofpaper grades, manufacturing processes, end-use applications, and qualityparameters.
• Demonstrated capabilities inconsultative selling, technical problem-solving, negotiation, and keyaccount management.
• Proficiency in Excel,PowerPoint, CRM platforms, and sales reporting tools.

Why This Opportunity at PAKKA?

Be part of a team that brings together technical excellence,customer partnership, and purposeful growth —creating value for customerswhile contributing to PAKKA’s journey in sustainable packaging solutions.

Let’s build stronger customer partnerships and grow together withPAKKA!