Technical Sales Support Lead

Pakka; Faizabad; On-site; INR 2,000,000 - 3,500,000; Full time

Job summary

PAKKA Limited in Ayodhya seeks a Technical Sales Lead – Paper Solutions to convert technical pulp and paper expertise into customer value. You’ll lead market growth, present solutions, run trials, and manage strategic accounts to drive profitable growth.

You’ll collaborate with production, quality, R&D, logistics, and finance to deliver on commitments, translate market insights into actions, and build lasting partnerships with paper mills and end users.

Qualifications

• Bachelor’s degree in Engineering, preferably Paper Technology or related field.
• 5–8 years of experience in technical sales within the pulp and paper industry.
• Strong knowledge of paper grades, manufacturing processes and end-use applications.
• Proven ability in consultative selling, negotiation, and key account management.
• Proficiency in Excel, PowerPoint, CRM platforms, and sales reporting tools.

Responsibilities

• Build and convert a robust sales pipeline across mills, converters, packaging firms, printers, and end users.
• Provide technical solutions by recommending paper grades and product applications.
• Lead product trials, evaluations, and performance reviews with customers.
• Drive root-cause analysis for quality issues and ensure timely closure with customers.
• Grow strategic accounts through cross-selling, upselling and strong partnerships.

Skills

Technical sales

Consultative selling

Key account management

Negotiation

Excel

PowerPoint

CRM platforms

Sales reporting tools

Education

Bachelor’s degree in Engineering

Tools

Microsoft Excel

PowerPoint

CRM systems

Job description

Job Description:

We’re Hiring | Technical Sales Lead

Location: Ayodhya, India

Turn Technical Expertise into Customer Value. Drive Growth with PAKKA.

At PAKKA Limited, we believe great sales go beyond selling aproduct—they create value through the right solutions, strong partnerships, anda deep understanding of customer needs.

We’re looking for a Technical Sales Lead – Paper Solutions whocan combine strong pulp and paper industry expertise with consultative selling,technical problem-solving, and a customer-first approach to drive profitablegrowth and build lasting customer relationships.

What You’ll Lead:

• Drive Market Growth: Build and convert a robust sales pipeline across paper mills,converters, packaging companies, printers, and end users.
• Deliver Technical Solutions: Understand customer requirements and recommend the right papergrades, applications, and product solutions.
• Enable Customer Success: Lead product trials, technical evaluations, and performancereviews to ensure successful application and customer acceptance.
• Own Problem Resolution: Drive root-cause analysis and corrective actions for quality andapplication concerns, ensuring timely closure and customer confidence.
• Grow Strategic Accounts: Strengthen key customer relationships, unlock new businessopportunities, and drive repeat business, cross-selling, and upselling.
• Champion Cross-FunctionalExcellence: Partner with Production,Quality, R&D, Logistics, and Finance to deliver on customercommitments.
• Translate Insights intoAction: Track market trends,competitor intelligence, sales forecasts, and customer insights to supportinformed business decisions.

What Success Looks Like:

• Achieving sales, revenue,margin, and profitability targets.
• Converting new customers andexpanding existing accounts.
• Accelerating product trials,application approvals, and complaint resolution.
• Building long-term customerpartnerships through responsive service and dependable execution.
• Strengthening collaborationacross teams to deliver a seamless customer experience.

What You Bring:

• A Bachelor’s degree inEngineering, preferably in Paper Technology, Pulp and Paper Technology, ora related discipline.
• 5–8 years of experience in technical sales, application support, or after-sales servicewithin the pulp and paper industry.
• Strong understanding ofpaper grades, manufacturing processes, end-use applications, and qualityparameters.
• Demonstrated capabilities inconsultative selling, technical problem-solving, negotiation, and keyaccount management.
• Proficiency in Excel,PowerPoint, CRM platforms, and sales reporting tools.

Why This Opportunity at PAKKA?

Be part of a team that brings together technical excellence,customer partnership, and purposeful growth—creating value for customerswhile contributing to PAKKA’s journey in sustainable packaging solutions.