Technical Project Sales

Lafit Lighting; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Lafit Lighting in Mumbai is seeking a Technical Project Manager / Jr. Technical Project Executive to provide technical support, assist in pre-sales, and collaborate with various teams. The ideal candidate should have 1 to 5+ years of experience in the lighting industry and strong communication skills.

Responsibilities include maintaining documentation, offering technical advice, and aligning marketing initiatives. A Bachelor's Degree in Electrical Engineering is required, with additional certifications preferred.

Qualifications

• 1 to 5+ years of experience in Sales Project or lighting industry.
• Experience handling architects, consultants, and project-based sales is preferred.

Responsibilities

• Provide timely and effective technical support to customers.
• Assist in pre-sales with product selection, BOQs, and quotations.
• Collaborate with Product, Engineering, and QA teams.

Skills

Technical understanding of lighting products

Communication and interpersonal skills

Analytical and problem-solving abilities

Proficiency in MS Office and CRM tools

Education

Bachelor’s Degree / Diploma in Electrical Engineering

Certification in Lighting Design or Energy Efficiency

Job description

Position - Technical Project Manager / Jr. Technical Project Executive

Experience - 1 to 5+ years

Location - Lower Parel

Lafit Lighting, a leading Indian brand in premium LED lighting, is recognized for its innovative and high-quality LED products. For over two decades, the company has been dedicated to delivering top-tier lighting solutions. With a spacious head office, two experience centers, and a cutting-edge manufacturing facility in Upper Thane, Mumbai, Lafit consistently broadens its product offerings and market presence through extensive R&D, catering to the growing demand for luxurious and innovative décor solutions.

Key Responsibilities

• Provide timely and effective technical support to customers via multiple channels (phone, email, chat, ticketing systems)
• Assist in pre-sales with product selection, BOQs, and quotations
• Interpret lighting designs, TDS, and client requirements
• Escalate unresolved or critical issues to higher-level support or relevant teams and follow through to resolution
• Maintain accurate documentation of issues, solutions, and standard operating procedures (SOPs)
• Collaborate with Product, Engineering, and QA teams to identify recurring issues and implement permanent fixes
• Provide expert technical advice on lighting product selection based on project requirements, application suitability, energy efficiency, and compliance standards
• Collaborate with the marketing team to align demand generation initiatives with promotional campaigns and brand positioning
• Assist clients and stakeholders with technical clarifications, product specifications, and compliance requirements during the pre-sales and specification phase
• Provide continuous feedback to internal teams on product performance, customer preferences, and evolving market trends to support product development and innovation
• Maintain updated knowledge of lighting technologies, industry standards, and regulatory requirements

Skills

• Strong technical understanding of lighting products, systems, and applications
• Understanding of BOQ, Quotations, TDS, client’s expectations
• Good knowledge of energy efficiency standards and compliance requirements
• Excellent communication and interpersonal skills for stakeholder engagement
• Ability to interpret technical drawings, layouts, and project specifications
• Proficiency in MS Office and CRM tools
• Strong analytical and problem-solving abilities
• Ability to work independently and collaboratively across teams

Qualification

• Bachelor’s Degree / Diploma in Electrical Engineering, Electronics, or related field.
• Additional certification in Lighting Design or Energy Efficiency (preferred).

Experience

• 1 to 5+ years of experience in Sales Project, specification sales, or lighting industry.
• Experience in handling architects, consultants, and project-based sales is preferred.