Technical Project Manager

SoftTech Engineers Limited; NTR; Presencial; INR 2.500.000 - 4.200.000; Jornada completa

Descripción de la vacante

Zoho is seeking a Technical Project Manager - Implementation to lead end-to-end delivery of large-scale implementations in Vijayawada, India. The role requires 10+ years of overall experience, with at least 5+ years in project management and customer engagement.

You will coordinate between client departments, onsite teams, offshore developers, and third-party partners to ensure timely, high-quality delivery.

Formación

• PM/Project delivery experience in large programs.
• Strong stakeholder management with government bodies.
• Experience in SDLC, Agile and Scrum methodologies.
• Ability to analyze requirements and map to business processes.
• Experience with release and deployment management.
• Defect triage and production support experience.
• Excellent communication, negotiation, and leadership skills.
• Strong analytical and problem-solving abilities.

Responsabilidades

• Lead end-to-end implementation of the solution across the state, ensuring timely delivery as per the project plan.
• Prepare implementation schedules, rollout plans, and deployment plans, and monitor project progress.
• Serve as the primary liaison between client departments, onsite teams, offshore development teams, infrastructure partners, and third-party agencies.
• Analyze, prioritize, and manage business requirements and change requests to ensure successful implementation.
• Coordinate with offshore development teams to track development progress, bug fixes, enhancements, and production releases.
• Plan, coordinate, and oversee User Acceptance Testing (UAT) and end-to-end testing to ensure quality before production deployment.
• Monitor post-go-live support, track production issues and ensure timely resolution within SLAs.
• Lead root cause analysis and implement corrective and preventive actions.
• Manage integrations with payment gateways, SMS/Email services, and other departmental systems, ensuring successful interface validation and data exchange.
• Lead and supervise onsite implementation teams by monitoring performance and daily activities.
• Organize user training sessions, user manuals and training videos, and support change management initiatives to drive user adoption.
• Track project milestones, risks, SLAs, action items, billing milestones, and payment follow-ups, and prepare MIS reports and project dashboards.
• Identify and mitigate project risks, ensure security and audit compliance, escalate critical issues, coordinate deliverables, and obtain milestone-based approvals and payments.

Conocimientos

Project implementation

Delivery management

Government stakeholder management

SDLC

Agile

Scrum

Requirements analysis

Business process understanding

Release management

Deployment management

Defect triage

Production support

Communication

Negotiation

Presentation

Leadership

Analytical thinking

Problem-solving

Descripción del empleo

Vijayawada (Urban), India | Posted on 10/01/2026

Role : Technical Project Manager - Implementation

Experience : Minimum 10+ years of overall professional experience,with at least 5+ years in project management and customer engagement .

Required Skill Set :

• Projectimplementation and delivery
• Government Stakeholderand vendor Management
• SDLC, Agile, Scrum,methodologies
• Requirement analysis andbusiness process understanding
• Release & DeploymentManagement
• Defect triage andproduction support
• Excellent Communication,Negotiation, Presentation and leadership Skills
• Strong Analytical andProblem-Solving Abilities

Job Responsibilities:

• Lead end-to-endimplementation of the solution across the state, ensuring timely deliveryas per the project plan.
• Prepare implementationschedules, rollout plans, and deployment plans, and monitor projectprogress.
• Serve as the primaryliaison between client departments, onsite teams, offshore developmentteams, infrastructure partners, and third-party agencies.
• Analyze, prioritize, andmanage business requirements and change requests to ensure successfulimplementation.
• Coordinate with offshoredevelopment teams to track development progress, bug fixes, enhancements,and production releases.
• Plan, coordinate, andoversee User Acceptance Testing (UAT) and end-to-end testing to ensurequality before production deployment.
• Monitor post-go-livesupport, track production issues (RTS tickets), and ensure timelyresolution within defined SLAs.
• Lead root cause analysis(RCA) and implement corrective and preventive actions.
• Manage integrations withpayment gateways, SMS/Email services, and other departmental systems,ensuring successful interface validation, data exchange, and end-to-endintegration testing.
• Lead and superviseonsite implementation teams by monitoring performance and daily activitiesto ensure effective project execution.
• Organize user trainingsessions, user manuals and training videos, and support changemanagement initiatives to drive user adoption.
• Track projectmilestones, risks, SLAs, action items, billing milestones, and paymentfollow-ups, and prepare MIS reports and project dashboards.
• Identify and mitigateproject risks, ensure compliance with security and audit requirements,escalate critical issues to the reporting manager, coordinate projectdeliverables, and obtain milestone-based customer approvals and payments.