Role Overview:
We are looking for a highly driven Technical Projects Manager to lead and execute strategic technology and digitization initiatives across our warehouse and logistics operations. The ideal candidate will have experience managing end-to-end software and technology projectsfrom ideation and development to successful deployment and adoption in production environments.
This role requires a strong understanding of warehouse operations, logistics processes, cross-functional stakeholder management, and the ability to deliver measurable business outcomes at scale. The candidate should have a proven track record of leading technical transformation projects in organizations with 300+ employees and managing small cross-functional teams.
Key Responsibilities:
- 1. Lead end-to-end digitization and software implementation projects, from ideation and planning to development, deployment, and operational adoption.
- 2. Identify opportunities to automate and improve warehouse, logistics, and operational processes through technology.
- 3. Collaborate closely with Operations, Product, Engineering, and Business teams to define project requirements and priorities.
- 4. Drive project execution by managing timelines, budgets, risks, dependencies, and stakeholder expectations.
- 5. Ensure successful rollout and adoption of new systems by coordinating user training, change management, and post-implementation support.
- 6. Monitor project progress through regular reviews and provide timely updates to senior leadership.
- 7. Define, track, and report measurable business outcomes and project KPIs.
- 8. Manage and mentor a team of 23 members, including task allocation, performance management, and capability development.
- 9. Oversee project costs and ensure optimal utilization of resources while maintaining delivery quality.
- 10. Analyze operational challenges and recommend scalable technology solutions that improve productivity, accuracy, and efficiency.
- 11. Work closely with warehouse teams to understand operational requirements and translate them into technical solutions.
- 12. Ensure alignment of technology initiatives with overall business objectives and operational excellence goals.
- 13. Continuously evaluate emerging technologies and recommend improvements for future digital transformation initiatives.
Requirements:
Must-Have Qualifications:
- 1. Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
- 2. 46 years of experience managing software implementation, digital transformation, or technical projects.
- 3. Proven experience delivering large-scale technology projects in organizations with 300+ employees.
- 4. Strong understanding of warehouse operations, supply chain, logistics, or fulfillment processes.
- 5. Experience managing cross-functional stakeholders across Technology, Operations, and Business teams.
- 6. Demonstrated experience leading end-to-end software development or implementation projects.
- 7. Experience managing a team of 2–3 members, including planning, mentoring, and performance management.
- 8. Strong project management, planning, risk management, and problem-solving skills.
- 9. Excellent communication, stakeholder management, and leadership abilities.
- 10. Ability to work in a fast-paced, operations-driven environment with a focus on measurable business impact.
Preferred Qualifications:
- 1. Experience in Warehouse Management Systems (WMS), Transport Management Systems (TMS), ERP, or logistics technology platforms.
- 2. Familiarity with Agile, Scrum, or other project management methodologies.
- 3. Experience leading digital transformation initiatives in logistics, e-commerce, supply chain, or manufacturing organizations.
- 4. PMP, PRINCE2, Scrum Master, or equivalent project management certification is an added advantage.
- 5. Strong analytical mindset with experience using data to drive operational improvements.
- 6. Exposure to automation technologies, process optimization, or AI-driven operational solutions will be preferred.